Summary: Support the organization by maintaining technology objectives.
The essential duties and responsibilities of this position include, but are not limited to, the following:
In a team environment, assist in installing, configuring, maintaining, and repairing computer equipment, tablets, common peripherals, network printers, IP phones, servers and LAN/WAN switches and routers.
Help ensure a secure computing experience by performing system updates, maintaining privacy, and instructing end users on the proper use and protection of our systems.
Using a ticketing system to prioritize tasks and update completion information to manager and end users.
Have a passion for learning and extending one skills and knowledge by researching complex technical problems to find effective and efficient solutions.
Supporting users and systems in a Mac based environment.
Great interpersonal skills and effective communications skills (both oral and written) when working with end users, vendors, and other IT team members.
Must be able to pass background & drug screen.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodationsmay be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk, use hands to finger, handle, or feel. The employee is frequently required to stand; sit; stoop, kneel, crouch, or crawl and talk to hear. The employee is occasionally required to reach with hands and arms. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision.
Preferred Qualifications: COMBINATION of the following would be beneficial but NOT required.
Mac OS client and server experience in a managed environment (JAMF preferable)
Apple IOS experience in a Mobile Device Managed environment (JAMF preferable)
G Suite/Google Apps experience in a mid to large organization.
Experience with installation and support of LAN (including Ethernet and WiFi) and WAN technologies
Experience with Windows Server, including Active Directory and server virtualization in a VMWare VSphere environment.
Proven experience in a desktop support technician role.
About The Alexander Dawson School at Rainbow Mountain
The Alexander Dawson School at Rainbow Mountain is a coeducational, nondenominational, independent day school for college-bound students in preschool (age 3) through Middle School (8th grade). Our school is located on a 40-acre site in the foothills of the mountains west of Las Vegas in the community of Summerlin. Dawson offers our 600 students wonderful facilities and great teaching. Built at a... cost of more than $35 million, our campus includes an Early Childhood Education Center (ECEC) for three- and four-year-olds with low teacher-to-student ratios (1 to 8). The Lower School (Kindergarten – 4th grade) and Upper School (5th -8th grade) are taught in state-of-the-art classroom buildings. We are proud to offer more than $1 million each year in financial aid to qualified families. In addition, we offer four foreign languages, including Mandarin, and several merit-based scholarships for Middle School students.