The Technology Support Specialist will assist in the setup, configuration, installation, and maintenance of new equipment, provide technical support and troubleshooting for existing eqipment, and respond to help desk requests within certain prescribed hours. The Technology Support Specialist will need to work collaboratively with all school faculty/staff. This is a 12-month, part-time position.
Work with the Technology Team to install, configure, maintain all Windows and Mcintosh software, hardware, laptops, peripherals, servers, network equipment, and presentation systems; supervise outsourced repairs and disposals. Troubleshoot, assess and resolve internet connectivity issues, and web-based phone system issues.
Salary commensurate with experience.
The ideal candidate will
Demonstrate excellent customer service skills and ability to respond to multiple inquiries in a timely manner
Establish and maintain cooperative and effective relationships with those contacted during the performance of required duties, including faculty, staff, students, parents and the community
Be able to efficiently plan and execute complex projects
Be able to work independently once project parameters are defind
Analyze situations accurately and adopt an effective course of action
Communicate effectively, both verbally and in writing
Establish and follow project timelines and meet deadlines
Devon Preparatory School is a private, Catholic, college preparatory school for young men in grade six to twelve. Devon Prep’s approach to education is based on the traditions of the Piarist Fathers who are dedicated to the education of youth. For more than 50 years Devon Prep has provided a trusting and supportive atmosphere where young men are motivated to excel academically, think independentl...y and creatively, to pursue careers in diverse fields and to enjoy extracurricular activities, both in school and in the community.
It is the goal at Devon Prep to inspire in our students a commitment to values that will enable them to become responsible leaders. Focusing on each student’s potential, we believe that the school and the family must work together to foster a love of learning which will propel the student into a lifelong quest for excellence—for the glory of God and the service of neighbor.