Responsible for providing administrative and financial support to the FinOps office. Responsible for overseeing the day-to-day receivables operations of the office, including but not limited to: receiving, recording, and reconciling tuition and non-tuition payments from parents, students, and staff; processing billing files; responding to account inquiries; completing accurate reports of money received and ensuring incoming funds are deposited and credited to the proper accounts. Serves as receptionist for the FinOps office suite, acting as primary point of contact for office visitors, answering Lab’s main phone line, and maintaining the suite’s supply stock. Assists Director of Finance with miscellaneous tasks as needed.
Tuition and non-tuition receivables customer service: Respond to balance and payment inquiries from parents (coordinating with Lab Registrar, Lab Director of Finance, University Bursar, and University Benefits Office); prepare invoices for third party scholarship funds, space use clients, and other external customers; monitor collections and outstanding balances; arrange and service payment plans; place and remove account restrictions/transcript holds; issue credit card refunds; request refund checks.
FinOps receptionist: Act as primary point of contact for Lab parents, teachers, staff and visitors; answer the main school phone line and provide information or redirect callers as appropriate; receive in-person visitors and manage flow between visitors and FinOps suitemates; maintain office supply stock and place orders.
Receivables deposits: Monitor electronic fund remittance activity, complete reports of money received and other receivable-related journal entries review and verify deposits to ensure application and posting to proper accounts, occasionally forward funds to Lab ARD or transport funds to Credit Union for deposit.
Miscellaneous fiscal duties: Coordinate non-tuition billings and adjustments with Lab faculty and staff; coordinate restriction schedules with Lab administrators; respond to pertinent account or remission information requests from University or Lab administrators; maintain miscellaneous funds; assist with year-end close and new year account setup.
Payroll Data Entry: Obtain and verify payroll forms, account numbers, files and records to enter period activity pay and one-time payments in to the University’s payroll system. Payments include substitute teacher pay, quarterly and ad hoc extra service, coaching stipends and other payroll entries as needed.
Other duties as assigned.
High school diploma or equivalent required.
Bachelor's degree preferred.
Previous experience reconciling and receiving payments/monies required
previous customer service experience required; previous experience working in a business/administrative office setting strongly preferred
prior experience working in an educational setting required
Technical Knowledge or Skills:
familiarity with University and Lab financial software (such as FACTS) strongly preferred.
knowledge of Microsoft Office and Google applications required.
ability to use or learn a range of position-related software applications
knowledge of Apple hardware and software strongly preferred
About University of Chicago Laboratory Schools
The University of Chicago Laboratory Schools provide one of the world's most outstanding pre-collegiate educational experiences. Because Lab is part of the University of Chicago, the importance of intellectual life—of thought and exploration—infuses all aspects of our curriculum, and students in every grade benefit from outstanding UChicago academicians and access to unmatched resources. John Dewey—one of the great minds in education—established the Schools in 1896 as a place to explore and implement his theories on childhood education. Today’s students still benefit from his vision, and today’s Lab faculty are recognized as experienced leaders in their field.
Families who choose Lab care deeply about curiosity, inquiry, and creativity. Approximately 60 percent of Lab families are affiliated with the University, half live in Hyde Park, and the rest come from across Chicago, the suburbs, and northern Indiana. Lab’s student body reflects the diversity that is deeply valued by the Schools and its community; approximately half of our 2,000 students are people of color and families report speaking nearly 40 different languages in their homes.
The Laboratory Schools seek the fine...st employees—people who wish to inspire a love of learning in our students and join a vibrant learning community. We employ people with a wide range of skills and training, in many different disciplines. At Lab, we value learning experientially, exhibiting kindness, and honoring diversity. We seek employees who share a similar commitment to these values. Lab people are engaged and excited by our mission of igniting and nurturing an enduring spirit of scholarship, curiosity, creativity, and confidence in the youngest members of the University of Chicago’s academic community.
The Laboratory Schools is a great place to work and our connection to the University provides our faculty and staff with opportunities that would be nearly impossible to match in any other environment.
Interested candidates should apply via our website at: http://www.ucls.uchicago.edu/about-lab/employment
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
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