Experience: 10 + years’ experience in admissions/ enrolment management
Experience in a non-profit setting
Experience in an Independent School (asset)
Working Conditions: Office Environment, Mac, Google
St. Mildred’s-Lightbourn School
Inspired Girls. Empowered Women. St. Mildred’s-Lightbourn School (SMLS) is recognized as one of the premier independent schools in the country and brings a long history of educational excellence to girls from preschool to university entrance. For well over a century, SMLS has helped develop courageous girls who challenge and change the world.
Reporting to the Head of School, the Head of Admissions & Enrolment Management is responsible for setting strategy and overseeing daily operations of the Admissions Department with a focus on creating presence and building the School’s external profile, increasing enrolment, and supporting retention. This individual works closely with the Head of School and the Head of Senior, Middle, and Junior School to ensure successful execution of all goals and admissions activities.
Duties and Responsibilities
Contribute to the overall health, success, and sustainability of the School, as a member of the SMLS Leadership Team
Contribute to the development, ongoing assessment, and execution of the School’s Strategic Plan
Contribute to the overall financial planning and cost management of the School
Responsible for Admissions related budget items including, multi-year financial requirements, opportunities for cost management and identifying areas for investment
Represent the School externally and act as an Ambassador
Contribute to maintaining a strong and effective Leadership Team through executive Team Effectiveness principles
Role model the SMLS Values and instill Leadership behaviours and expectations
Admissions Strategy & Planning
Develop a comprehensive enrolment strategy aligned to the future goals and strategy for SMLS
Establish and implement short- and long-range organizational goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement in the admissions area
Act as a brand ambassador and represents SMLS externally to parents, potential students, and the general public with confidence and professionalism
Share a compelling SMLS story and tour experience for parents and potential students through a sincere and authentic approach, ability to connect, and provide excellent customer service
Admissions Operations & Oversight
Provide ongoing people leadership to the Admissions Team through coaching, feedback and mentoring
Engage and provide training and oversight to all Student Ambassadors
Engage in regular professional development conversations, identify strengths, and support career growth plans with team members
Direct all activities of the admissions area including consulting on and implementing policy for admission; reviews special admissions cases with appropriate school staff
Manage the OnBoard module of the school website
Meet with families and conducts interviews and assessments for prospective students and their parents
Oversee all Welcome materials for new students
Collaborate with other School leaders to make decisions
Remains up to date and knowledgeable on the various schools programming and curricular activities
In collaboration with the Head of Marketing & Communications, provide content to establish marketing plans, programs, and materials (digital and print) for Admissions
Serve on cross-departmental committees and assigned teams as needed
Facilitate New Family Liaison Program
Perform other miscellaneous duties in support of the School as assigned
Research and Reporting
Collect and analyzes data to inform admissions goals and metrics
Review and advises on best practices for developing interest in inquiries and admissions
Use market research to understand the external environment impacting admissions
Gather data and generates reports to support decision making and budget allocation (e.g. through data collected at Open Houses)
Provide regular, comprehensive Enrolment updates to the Leadership Team and Board of Governors
Key Knowledge, Skills & Experience
Exceptional initiative and accountability in meeting commitments and timelines
Ability to manage multiple and conflicting priorities and multi-task effectively
Experience with Homestay and Boarding programs (asset)
Anticipates unique needs of diverse families
Excellent knowledge of Independent schools and demonstrated commitment to girls’ education, and knowledge of girls’ development and educational needs
Exceptional relationship building, interpersonal, and influence skills
Proven ability to create an environment of collaboration
Outstanding oral and written communication skills and presentation skills
Ability to represent St. Mildred’s-Lightbourn School with professional maturity and a positive manner to all constituents
Brings a natural curiosity and ability to challenge the status quo to bring about positive change
Demonstrates creativity and enthusiasm to bring new ideas and energy to the Admissions Team
Proven ability to handle difficult conversations and decision-making
Understanding of marketing and communication tools (including web, social media, and print)
SMLS Leadership Competencies:
Strategic Mindset: Shares a clear vision. Anticipates and shapes the future. Brings holistic, school-wide and systems thinking. Identifies risks, connects ideas.
Emotional Intelligence: Demonstrates authenticity, self-awareness, empathy, and humility. Connects with builds strong relationships with all stakeholders. Brings a service focus to the School and growth mindset to develop self & others.
Perseverance & Resilience: Perseveres through uncertainty and adversity. Manages complexity and navigates barriers. Role models courage, resolve, positivity, and hope.
Professional Judgment: Demonstrates thoughtful and sound decision-making. Applies experience, knowledge and skills. Considers implications of choices and actions.
Inspires Growth & Change: Encourages curiosity, new thinking, and ongoing improvement. Challenges the status quo, brings an opportunity and a solution-focused approach.
Please send a cover letter and resume directly to email@example.com by February 17,2017 and indicate ‘Head of Admissions & Enrolment Management’ in the subject line.
We appreciate and thank all applicants for your interest in SMLS, however, only those candidates invited for an interview will be contacted.
SMLS is an equal opportunity employer and we accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code.