Position Title: Development Database and Donor Services Manager
Date: April 7, 2017
Reports to: Chief Development Officer
Position Purpose/Summary of Position:
The Development Database and Donor Services Manager plays a crucial technical role in the Development Department’s daily operations which includes an annual fund, capital campaign, alumni relations and frequent special events. The person in this role is a master of Raiser’s Edge, Raiser’s Edge NXT, and Crystal Reports. They have the ability to train other department employees on RE, will proactively identify new prospects and qualifying existing prospects while producing easy-to-read queries/reports and maintaining database integrity. Our team player will perform data entry for all donations as well as produce acknowledgement letters. Knowledge of tax laws and superb verbal and written communication skills are paramount.
Specific Duties and Responsibilities
Database Management & Reporting:
Manage all aspects of Raiser’s Edge database including data accuracy, updates and corrections
Produces all queries, reports, lists needed by development officers in easy-to-read manner
Creates “dashboards” which graphically demonstrate revenue progress in real-time
Proactively analyzes, interprets and synthesizes biographical and financial information of new prospects and existing prospects by use of Wealth Engine and other databases; Provides information to development team
Provides weekly/monthly status reports on annual fund, capital campaign and alumni performance
Maintain data integrity, clean up inconsistent data, and tuneup of database performance across a wide range of data structures
Manage data connections and transfers between Raiser’s Edge and other external systems as needed
Maintain documentation of database structures, queries and reports
Research ways to improve efficiencies for current data management processes
Gift Entry, Acknowledgments & Reconciliation:
Receive and enter all gifts into database with appropriate coding; manages check, credit card, stock, and online donation processes
Produces acknowledgement letters/tax receipts while checking for grammatical/typographical mistakes and knowledge of practical tax receipting protocol
Possesses superior communications skills (written and oral) to communicate directly with donors and external/internal stakeholders
Manages the department’s hard copy and electronic donation files
Produces daily revenue reports for department
Generates pledge reminders
Conveys all cash, checks, and credit card donations to Finance Department in a timely basis
Completes monthly reconciliation reports
Provides reports and other data to the Finance Department in compliance with IRS requirements
Conduct annual Raiser’s Edge NXT training of other development staff
Works with I.T. Department and other areas to help school in digital initiativesincluding Connect RE and the Blackbaud “On” products
Occasionally work evening or weekend special events including annual gala
Other duties as assigned
Job Qualifications and Experience
At least 3-4 years Raiser’s Edge experience
Proficiency in Google’s G Suite
Excellent interpersonal oral and written communication skills required in order to proofread acknowledgment letters and communicate directly with donors via email or phone
Possession of pleasant and collaborative style in the workplace including professional attitude, attention to detail, dependability and initiative
Previous experience working at independent/private schools preferred including work in annual giving, alumni relations and capital campaigns
Strong analytical and organizational skills
Someone who takes pride in managing database and is passionate about helping education
Physical and Work Requirements:
Remain in a stationary position 90% of the time
Occasional movement about the office and lift and/or move up to 25 pounds
Ability to work in excess of 8 hours a day, as well as evening and weekend hours as necessary for events and projects
Reasonable accommodations will be made to enable individuals with disabilities to perform these essential functions.
Contact Person: Please no telephone calls. If you are interested in this position, submit a resume and letter of interest to:
The Benjamin School is an independent, non-affiliated day school for pre-kindergarten to 12th grade students in Palm Beach County. The School resides on two campuses; the 14 acre Lower and Middle School campus in North Palm Beach and the 50 acre Upper School campus in Palm Beach Gardens. Approximately 144 teachers and associates are responsible for about 1135 students. The Lower School currentl...y serves 452 students in grades Pre-K 3 through 5; the Middle School enrolls 230 in grades 6-8; and the Upper School has 453 students in grades 9-12. The School’s rigorous and varied program prepares its students for acceptance to 4-year colleges.
The Benjamin School’s core is academics, with a balanced emphasis on athletics and the arts. The Lower School challenges students with an academic program that includes, among other strong elements, highly developed research-based instruction in language arts and mathematics and a strong Pre-K 3 to 5th grade world language program. In the Middle School students are challenged with a wide variety of college preparatory courses including advanced world language instruction, Algebra I and Geometry and advanced science programs. At the Upper School campus, the faculty offers courses on three levels: regular, honors, and AP.
Each May the School administers 449 or more AP examinations to all of the students enrolled in its 24 AP courses. In May, 2015 eighty-two percent of those tests received qualifying scores of at least a 3, and 87 percent of the students taking the tests earned at least one 3 or better. Seventy-four percent of the seniors in the class of 2015, took one or more AP course,. The Upper School also has more than 50 semester electives. Students can study Spanish, French, and Mandarin Chinese to satisfy their language requirement.
In all three divisions, students have many opportunities to be involved in dance, instrumental (including strings) and vocal music, drama, and the visual arts. Students in all three divisions also have a physical education program, and those in the Middle and Upper Schools must participate in one or more team sports.
The School makes extensive use of technology in its programs. Almost all classrooms have an interactive whiteboard (Smartboard or Epson), and all computers on both campuses have internet access via a school-wide Wireless access. The fourth and fifth grade students bring iPads to school each day. The Middle School has a BYOD program, and in the Upper School all students own and use laptops or iPads. The School also provides specialized computers for video editing, digital graphics, desktop publishing, and the language lab.
Please visit our website at www.thebenjaminschool.org for more information about our school.