The Williams School (www.williamsschool.org) seeks a full time, 12 month, Application Support Specialist. The school was founded in 1891 and is located on the campus of Connecticut College in New London, CT.
The school environment requires databases to manage admissions, development, program, business activities, etc. Williams currently uses Blackbaud’s Small School suite of “on” products. The Application Support Specialist will support students, parents, faculty, and staff. Reports to the Technology Specialist
Manages users and the data in Blackbaud and Raiser’s Edge
Creates and implements a yearly plan for import of student, parents, and faculty data.
Maintains flowcharts of databases and processes. Calendar key dates so that grade reports and other time sensitive reports are produced in a timely manner.
Maintains database performance by implementing new releases; completing maintenance requirements; evaluating computer operating systems and hardware products.
Prepares and supports users by conducting training; providing information; resolving problems.
Maintains the integrity of the database by performing necessary maintenance.
Maintains quality service by establishing and enforcing organization standards.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
Works with Registrar, Admissions, Development, Faculty and College Counseling to set up labels, reports, imports, exports, schedules, report cards, and transcripts.
Maintains relationship with Blackbaud sales and support.
Other tasks as assigned
Minimum Required Skills and Qualifications:
Degree in related field.
Strong knowledge of excel including exports formats, filtering, and advanced sorting.
2 - 3 years experience of database or record management in an education or not-for-profit setting
Detail oriented, with strong organizational and planning
Possess a disposition toward a team approach to administration, faculty, parents & students
Ability to maintain a high degree of confidentiality
Desired Skills and Qualifications:
Demonstrated understanding of Student Information Systems
Previous exposure to school databases such as Rediker, SchoolAdmin, PowerSchool, and Schoology
Experience with Blackbaud, including onBoard, onCampus, onMessage, onRecord, and Raiser’s Edge
Additional Salary Information: Generous benefits including vacation, holidays, retirement, medical.
About The Williams School
Founded in 1891, The Williams School is an independent, co-educational, day school for grades 6–12. Located on the Connecticut College campus in New London, Williams serves students from 40 communities spanning from West Haven, CT to Westerly, RI. Williams provides a college preparatory program centered on a classical, liberal arts curriculum and small class sizes. The Williams School fosters the intellectual, moral, aesthetic, and physical development of young men and women in preparation for a lifetime of learning and active participation in a changing society.