The Executive Director, ISEE is the program manager of the Independent School Entrance Examination (ISEE). This position is charged with managing ISEE finances, ensuring assessment quality, and achieving competitive superiority. The Executive Director provides the day-to day oversight of ISEE and therefore is responsible for directing, managing, and monitoring all activities, including for example: managing the vendors who create, distribute, and score the test; working with the ERB technology staff who operate the ISEE registration portal; and supporting schools and families in their adoption and/or use of the ISEE. The Executive Director also consults members of ERB’s senior management team to ensure that the ISEE is well integrated with ERB’s portfolio of programs and services and positioned to meet member school needs in the best ways possible.
Location: ERB mid-town New York City office
Reports To: Chief Program Officer
Maintain a business plan that evaluates the needs of the admission testing market, outlines a roadmap of program investments, and proposes a marketing and pricing strategy that is aligned with ERB’s overall strategic plan.
Lead efforts to maintain the relevance of entrance exams to member schools by analyzing current and future admission professional needs.
Lead the team of ISEE staff; ensure effective communication with team members; and work to achieve high morale and employee motivation.
Manage the finances of the ISEE program; create annual budgets, set pricing, and manage internal and vendor costs.
Be a part of the ERB leadership team and a key member of ERB’s program direction group; work with members of ERB’s senior management team to refine the business strategy for the ISEE program, create a roadmap of program enhancements to support this strategy, and integrate the ISEE with ERB’s array of programs and services.
Assume responsibility for managing the daily operations of the ISEE program along with its policies and operational procedures.
Work closely with schools and the ISEE team to plan all admission testing dates and locations.
Oversee all print and web communications regarding school sign-up and parent registration.
Work with the Chief Program Officer to oversee test development work performed by vendors; monitor the quality of test development, test delivery, and test scoring services; identify and respond to customer-facing issues quickly and transparently.
External Outreach and Communications
Serve as the lead external spokesperson for the ISEE; speak at national and regional conferences to promote the value of the ISEE.
Assure that consortia and schools receive in-person visits to learn how to maximize the benefits of the program.
Influence non-using schools and consortia to adopt ISEE as part of their admission process.
Lead company responses to requests for proposal issued by admission testing programs; manage the unique program needs of key ISEE accounts; and serve as the point of contact for these accounts.
Provide prompt, executive-level responses to customer service escalations via phone, email, and person-to-person contact; resolve time-sensitive customer needs; and use key learnings from customer interactions to improve program features, services, and communications.
Educate staff, schools, and families on the meaning of the test scores.
Ideally, the Executive Director will have:
5-7 years of management experience with demonstrated performance record
A. or higher in education, statistics or business administration
Exceptional writing and presentation skills.
Prior experience in admissions and/or independent schools a plus
Deep understanding of assessment a plus
Some travel will be required for the purpose of meeting with clients, stakeholders, or off-site personnel/management.
ERB (Educational Records Bureau) is a not-for-profit organization providing admission and achievement assessments as well as instructional services for PreK through Grade 12. For almost 90 years, and with over 2,000 member schools and districts around the world, ERB continues to be a trusted source to inform admission decisions and/or to support curriculum and instruction.
Collaborating with both independent and public schools around the world to build communities, guide instruction, and put assessment insights into action, ERB is dedicated to supporting student learning.