New Roads School Admissions and Enrollment Administrative Coordinator
New Roads School
March 22, 2018
Santa Monica, California
Full Time - Administration
4 Year Degree
Reporting to the Director of Enrollment and Financial Aid and Director of Admissions, and working closely with the Associate Director of Admissions, the Admissions and Enrollment Administrative Coordinator is the initial contact for all admissions and enrollment inquiries made online, in-person, and over the phone. The position directly assists with coordinating all open houses, tours, and admissions events and is responsible for answering phones, taking and returning messages, and tracking RSVPs to admissions events. The position provides office support and customer service for the Admissions Office in all facets of the admissions process (from initial contact through acceptance and enrollment). The position is responsible for ordering supplies for the Admissions Office and all Admissions events. In addition to those responsibilities listed below, other miscellaneous duties or projects may be added at the discretion of the Director of Admissions and/or the Director of Enrollment and Financial Aid.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responding to general inquiries and requests for admissions applications
Managing RSVPs and inquiries for all admissions events
Scheduling meetings for the Admissions Department and interviews with prospective applicants/families
Entering applications in the admissions database as needed
Creating and maintaining files for applicants (electronic and hard copy files)
Ordering all supplies for Admissions Office
Supports, plans, and is responsible for ordering all items needed of Admissions Events
Managing mail and sending out mailings/correspondences for Admissions Office
In conjunction with the Associate Director of Admissions, communicates reminders regarding Admissions events
Assisting with follow up and reminders of enrollment contracts and deposits during re-enrollment and acceptance seasons
Assisting with financial aid inquiries and document uploading
Assisting with processing of enrollment contracts and deposits
Communicates re-enrollment deadlines to campus and parent community in a timely manner
Troubleshoots online admissions application and enrollment contract issues with prospective and current parents in a timely manner
Other duties as assigned by the Director of Enrollment and Financial Aid and the Director of Admissions
Demonstrated ability to proactively manage multiple deadlines
Detail-oriented, organized, and resourceful
Excellent planning and logistical skills
Excellent verbal and written communication skills
Ability to communicate effectively with all community members
Bilingual (Spanish) preferred
Highly proficient Microsoft Office, particularly Microsoft Excel.
Whipple Hill experience a plus
Ability and willingness to learn new software applications
Bachelor’s Degree preferred
2-3 years of applicable experience in a school environment preferred
VALUES AND LEADERSHIP/MANAGEMENT STYLE:
Operates with integrity and in the interest of the school.
Maintains a generosity of spirit toward colleagues, assuming best intentions.
Strives for sustainability
Proactive, continually looking for ways to avert problems and improve systems.
Approaches challenges with a problem solving, forward thinking, mindset – asks for help.
Demonstrate trustworthiness in dealing with confidential matters.