As part of the Information Technology team, the Applications Specialist is responsible for supporting mission-critical Blackbaud-hosted services including the website, student information systems, learning management and scheduling systems, and financial and fundraising applications and services. Website maintenance, data management and reporting, and support of annual data imports, syncs, roll-overs, and data-merged mailings are among the critical services provided by the Applications Specialist. Strong interpersonal skills, an analytic approach to problem-solving, and well-developed data management skills are required.
The Applications Specialist provides help-desk services, training, and group support to personnel in multiple offices using Blackbaud hosted services, in particular K12 (OnCampus, OnBoard, OnMessage OnRecord, and Core), Financial Edge/NXT, Raiser’s Edge/NXT, and related services. S/he monitors current use and future needs related to the effective and efficient use of these systems and collaborates on planning and implementing new development and integrations. While providing significant support of reporting and data management, the Applications Specialist is also strongly committed to documenting these tasks in order to create a resource-rich self-serve support environment. Serves as primary web-editor.
Working closely with other Information Technology staff, the Applications Specialist plays a key role in planning and integrating existing and future data systems and related campus infrastructure. Identifying and developing efficiencies through improved design and integration is a critical component of the work.
The Applications Specialist demonstrates strong interpersonal skills, an innate desire to help others, and a devotion to creating a supportive environment that emphasizes collaboration and education
A degree in a related field (e.g., information systems, software applications & systems development), or a minimum of 3-5 years of relevant work experience in supporting client use of CRM, student information, and/or financial systems is required
Experience providing information systems support in an educational environment
Well-developed analytical and computer skills, including advanced experience with Microsoft Office
Demonstrated knowledge of databases and sql query tools
Hands-on experience with web-authoring and basic page design and a thorough understanding of basic Internet technology, browser functionality, and related tools
Ability to multi-task, prioritize, and manage time effectively
Demonstrates fine-tuned analytical skills and the ability to multitask
Excellent written, organizational, and verbal communication skills
Demonstrated commitment to self-development and skills acquisition
Strong work ethic
The essential functions and basic skills have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Miss Porter's School is an Equal Opportunity Employer.
Please submit your resume and letter of interest and include the job title in your subject line, electronically to email@example.com
About Miss Porter's School
Miss Porter's School educates young women to become informed, bold, resourceful and ethical global citizens. We expect our graduates to shape a changing world.
In keeping with our founder's vision, Miss Porter's School joins tradition with innovation to provide an exemplary education to young women. Generation after generation, our leadership is defined by our ability to articulate how young women think, how young women learn, and why gender matters. Within our legacy lies our future.
Our Core Characteristics
The Miss Porter's School community cultivates and commends the following core characteristics:
• Intellectual Curiosity
• Global Citizenship