Winchester Thurston School, an innovative Pre-K through grade 12 independent day school in Pittsburgh, seeks an experienced technology professional who can support both operational and educational technology needs. This position requires a knowledgeable and personable individual who will assist and support colleagues and students in using technology in their daily work and learning. The Educational Technologist and Support Professional performs under the general direction of the Head of School and the supervision of the Assistant Head for Operations and Director of eLearning.
Serve as the first point of contact for technology, providing friendly, courteous support to assist users
Train faculty, staff and students in the use of WT hardware, software and services
Document and assess problems as well as determine the appropriate equipment needs and/or system requirements
Provide end-user (students, faculty, parents, etc.) training and support for software and hardware, including but not limited to Blackbaud, the faculty portal, laptops, projectors, sound and lighting
Perform other duties as assigned
Introduce new technology skills to students with teacher support
Assist teachers as they continue to support the development of students’ technology skills
Teach and support teachers as they integrate technology into everyday learning
Pursue opportunities to remain current on new learning and teaching technologies and best practices
Assist the Director of eLearning on educational technology curriculum revision and program development
Perform network administrator tasks in a Windows network environment, including but not limited to printing ID cards, creating accounts, and managing file/web servers, switches, and firewalls
Coordinate and monitor WT Technology Department assets, including but not limited to assisting with purchasing, deploying or replacing hardware devices
Troubleshoot and maintain copiers and printers, including training, replacing consumables and working with the School’s copier/printer vendor(s)
Assist with logging into computers and email and addressing user concerns/issues
Assist in developing, implementing, and utilizing processes and procedures that support the Operational Technology objectives and the mission of the School
Associate’s degree or equivalent combination of training and experience required; a Bachelor’s degree or equivalent combination of training and experience preferred
Minimum of three years’ experience in educational technology and/or operational technology support, preferably within a school environment
Experience in academic computing environments, instructional design, educational technology development, and/or faculty development/support and training desirable
Knowledge of Microsoft and Apple operating systems and software, Google Apps for Education, Blackbaud, Active Directory, and multi-platform environments
Excellent communication, organizational and problem-solving skills
Strong commitment to customer service
Proven ability to analyze situations and employ creative and effective decision-making to solve problems and achieve results required
Ability to excel in a team environment with total cooperation and mutual respect
Strong organizational and time-management skills
Ability to work some non-traditional hours to fulfill project requirements or resolve system failures
Winchester Thurston School is an Equal Opportunity employer.
Applicants should address resume and cover letter to the attention of:
Nationally recognized for innovative
teaching, Winchester Thurston is a Pre-K through Grade 12 independent school providing a
rigorous college preparatory program that
prepares students for the challenges of a
changing world. Situated within Pittsburgh’s university and cultural center, WT offers exceptional learning experiences in partnership with surrounding resources. Learn more at www.winchesterthurston.org.
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