The Advancement Services Manager is responsible for the management of the Shady Hill Advancement Office database and is integral to the Advancement team via maximizing the effectiveness of the Raiser’s Edge database and leveraging data for fundraising initiatives. This person reports to the Director of Development and Alumni Relations. This is a full-time, 12 month position.
Primary Job Duties and Responsibilities
Administer the Raiser’s Edge database, including:
Establish and maintain processes to ensure overall data integrity
Implement structure of attributes, code tables, business rules, and other functions
Handle data imports, global changes and data hygiene efforts
Work closely with Advancement, Admissions, Communications and Finance to ensure timely data flow and reconciliation
Work with Technology Services to test and schedule software upgrades/patches and other related support to ensure optimal database performance
Establish protocols and procedures to protect the integrity of the data in the database
Establish and oversee all gift processing functions and procedures, including timely entry of donations, review of gift documentation, and issuance of tax receipts
Serve as lead for all reports related to giving and act as primary liaison with the Business Office to ensure financial reconciliation, including monthly reporting and the annual audit
Manage the monthly and annual gift reconciliation process, including pledge status reporting
Ensure accurate data flow between the RE and Whipple Hill databases
Extract and report accurate, timely and relevant data from Raiser’s Edge, including queries, exports, and reports in support of the Advancement team’s cultivation, fundraising, stewardship and alumni/parent relations efforts, such as solicitations, event invitations, Annual Report, market value updates, campaign reporting, end-of-month reports, Shady Hill School magazine mailing, phonathon forms, pledge reminders, Head of School donor thank you notes, financial surveys, etc.
Provide research on donor prospects for the Advancement Office
Maintain annual benchmarking surveys related to Advancement
Provide technical training for staff on the usage of the Raiser’s Edge database
Other duties and responsibilities as assigned by the Director of Development
Skills and Abilities
Advanced knowledge of Raiser’s Edge
Excellent administrative, organizational, and time management skills
Strong analytical skills
Advanced computer skills beyond Raiser’s Edge, including Microsoft office suite, email, and web based applications
Ability to manage multiple projects in a fast-paced environment successfully and with a sense of humor
Ability to work independently and as a member of a team
Excellent interpersonal, verbal and written communication skills
Punctuality and dependability
Ability to work in a diverse and multicultural setting effectively and professionally
Ability to maintain productive and professional relationships with students, employees, school parents, and the Board of Trustees
Adherence to all personnel policies, procedures, and rules promulgated by the School
Education and Experience Requirements
Bachelor’s degree required
5 years of database management experience
Expert experience with Raiser’s Edge
Experience with Whipple Hill
A minimum of standard business hours Monday – Friday
Ability to occasionally work evenings and weekends as necessary ?
For ten decades, Shady Hill, a school of approximately 500 students (B-8) and seventy-five full- and part-time teachers, has been a leader in progressive elementary education. The year-long central subject study, which emphasizes strong content, the use of primary sources, acquisition of essential skills, and self-discovery, forms the core of our curriculum. The school’s program allows children to explore their worlds and test their powers. We seek to develop independent, joyful, and curious learners who respect their own accomplishments and those of others. This same philosophy guides our curriculum in mathematics, science, world languages, physical education, and the arts.
We strive to be a community whose values are strong and which is unafraid to engage students in important questions. As a diverse school, we believe that a varied and inclusive community is an educational and moral imperative that empowers us all. Therefore, we seek candidates who demonstrate a commitment to working in a diverse community.