The Assistant Director of Advancement Services reports to the Director of Advancement Services and plays an essential role in the maintenance and improvement of all data systems related to the Office of Advancement. The Assistant Director is responsible for executing numerous functions including: gift processing, gift receipting/acknowledgement, reporting, constituent records creation and data maintenance.
Organize and maintain constituent records and data within the Advancement database accurately and in a timely manner. Recommend improvements for Advancement data processes.
Execute the gift processing function, including recording and reporting of gifts/pledges/pledge payments and sending appropriate gift acknowledgement letters.
Provide support for web-based giving transactions. Utilize Mongoose text messaging system and update Advancement webpages.
Event registration: process payments prior to and during events, assign seating/accommodations, assist with check-in and post event record reconciliation.
Datamining: Extract required information from the database and support Advancement team in running queries, lists and reports. Serve as a resource for staff who run their own frequently used reports. Collaborate with director in activities to assess/track progress in all program areas (annual giving, major gifts, planned giving). This may include compiling regular data updates, creating the Annual Report of Giving and pulling segmented mailing lists for appeals.
Special projects as assigned, such as: searching for lost alumni, writing acknowledgement letters, gathering information about or reporting on endowed funds, preparing communications to specific alumni and new student/family record entry.
Bachelor’s degree preferred. Two to three years of development or transferable experience.
Strong comfort level and experience with Microsoft Office applications and Raiser’s Edge or a similar database.
Self-motivated team player who produces accurate and timely work as a result of strong organization and attention to detail.
Ability to prioritize and multitask. Maintain confidentiality and discretion.
Communicate professionally (verbally, in writing and in person), while maintaining a positive attitude and sense of humor. Strong customer service skills are essential.
Demonstrate willingness to collaborate, problem solving skills, creativity and flexibility.
Interest in exploring new technologies related to Raisers Edge and the Advancement field.
Experience in development and/or independent schools as a student, staff member or volunteer is preferred.
Familiarity with event planning and registration processes.
Ability to work evenings and weekends on occasion.
Western Reserve Academy is one of the oldest boarding schools in the nation and the premier school of its kind in the Midwest. A WRA education emphasizes the importance of a lifelong engagement with the world. WRA offers a challenging curriculum that prepares our 400 students for future academic success – and for purposeful, fulfilling lives. WRA strives to graduate citizens who can think critically, discuss important matters articulately, write persuasively and act responsibly.
A Western Reserve Academy education offers a transformational experience where students strive for excellence, live with integrity and act with compassion. We have a diverse body of motivated and well-rounded students who study and live in a supportive, inclusive academic community where they learn about independence and responsibility – traditional values that help them achieve success at higher rates than private day and public school students, in the classroom and beyond.
Western Reserve Academy’s campus, listed on the U.S. Department of Interior’s National Register of Historic Places, is ideally situated just a few blocks from downtown Hudson, which offers a variety of shopping and dining oppo...rtunities. Modeled on a traditional New England square, Hudson’s historic main street features charming brick and clapboard store and shop fronts. These blend perfectly with a beautifully designed, new shopping district that comprises an additional three blocks. With Akron and Cleveland within 30 miles, our employees and their families can take advantage of many cultural and educational opportunities.