Under the direction of the provost, the director of institutional effectiveness utilizes their research, assessment, and data analytics expertise to develop, support, and refine institutional assessment goals. This includes assessing and improving a framework for admissions operations as well as supporting an enrollment strategy that leverages data to reach objectives for a diverse portfolio of programs, including summer arts programs, academy arts programs, and college of creative arts programs. This also includes developing an institutional approach to data collection and evaluation to support and facilitate strategic plans and data-driven decisions, including program review and assessment, marketing research, and other areas of assessment essential for the growth and development of the institution.
The director of institutional effectiveness leads data collection, integrity, management, and reporting, with a focus on increasing operational efficiency, enhancing systems, and identifying metrics and methodologies to advise and improve enrollment, accreditation, program review, and other institutional strategies. As well, the director provides an in-depth analysis of financial aid, tuition discounting, and other processes to forecast and improve enrollment and student success, as well as to facilitate the evaluation of existing, and development of new, programs.
The director collaborates across the institution, with special attention to enrollment, to evaluate and enhance admission and other processes that result in improved enrollment and other operations and positive growth for all programs. The director also works across the institution with all appropriate partners to lead assessment measures and improve reporting. The director is an expert in all relevant technology and in data analysis. He or she must perform at high levels of proficiency, expediency, and independence, while also remaining highly collaborative and being able to manage simultaneously many initiatives with multiple levels of complexity.
Problem Solving/Decision Making
Lead and develop the assessment and data analysis of the institutional enrollment function and other institutional functions, as appropriate
Utilize assessment expertise to inform and support the strategic direction and planning of the enrollment function and other key institutional areas
Develop and implement a vision in support of a culture of data-driven decision making
Improve institutional and enrollment systems and data processes
Enhance processes and framework for the admissions and enrollment function, and other institutional areas, as appropriate
Improve tracking of student cohorts to provide data in support of enrollment, recruitment, retention, and graduation
Bachelor’s degree in appropriate research or data analysis field; master’s degree preferred
Provide guidance and input to ongoing technology discussions and solutions
Five (5) years of experience in data analysis, data systems, and enrollment software
Experience in institutional assessment
Experience in research for accreditation or compliance
Experience in an educational institution preferred
Strong communication, analytical, and interpersonal skills
Knowledge, Skills & Abilities Required
Strong qualitative and quantitative research skills; expertise in data analytics, as well as in the enrollment/sales function
Expertise in Salesforce
Ability to translate data analysis to a general audience
Expertise in admission and enrollment systems
Expertise in academic and other forms of assessment
Outstanding oral and written communication skills, as well as strong interpersonal, and consensus-building skills
Strong capability to work collaboratively and collegially with a wide variety of constituents
Strong aptitude as a self-starter who achieves with minimal oversight
Aptitude for embracing diversity in individuals, perspectives, artistic styles, and more
Strong proactive approach to solving problems
Strong entrepreneurial and teamwork skills
Ability to develop and implement a vision
Ability to function effectively in a constantly changing environment
About Interlochen Center for the Arts
Interlochen Center for the Arts is the recipient of the National Medal of Arts and the only organization in the world that brings together: a 2,500-student summer camp program; a 500-student fine arts boarding high school; opportunities for hundreds of adults to engage in fulfilling artistic and creative programs; two 24-hour listener-supported public radio stations (classical music and news); more than 600 arts presentations annually by students, faculty and world-renowned guest artists; a global alumni base spanning eight decades, including leaders in arts and all other endeavors. For information, visit Interlochen online at www.interlochen.org.
Interlochen Center for the Arts includes:
Interlochen Arts Academy
Interlochen Arts Academy, a fine arts boarding high school, offers the highest quality artistic training combined with comprehensive college-preparatory academics. The Academy also offers post-graduate opportunities.
Interlochen Arts Camp
Young artists from around the world gather at Interlochen each summer to learn, create and perform alongside leading artists and instructors. Programs are offered to students in grades three through twelve.
Interlochen ...College of Creative Arts
Adult artists thrive on opportunities to learn and express themselves creatively. The College of Creative Arts offers programs in a variety of arts disciplines.
Interlochen Public Radio
Classical Music: 88.7 FM, Interlochen; 88.5 FM, Mackinaw City; and 100.9 FM, East Jordan/Charlevoix
News Radio: 91.5 FM, Traverse City; 90.1 FM, Harbor Springs/Petoskey; 89.7 FM, Manistee/Ludington
Streaming online at ipr.interlochen.org. Through two listener-supported broadcast services, Interlochen Public Radio (IPR) connects northwest Michigan with arts, news and culture on a global scale. IPR also gives significant focus to local and regional news, information and artists.
Interlochen brings dozens of world-renowned artists to northwest Michigan, enhancing the region’s position on the global arts map. Interlochen presents more than 600 events each year by students, faculty and guest artists, making Interlochen one of the nation’s largest arts presenters.