At Catlin Gabel School, we have a clear vision: to be the place where a diverse mix of talented people want to come, stay and do their best work as educators. We pride ourselves on being a warm and welcoming community, and we know our school's success is due in large part to the hard work and dedication of our passionate employees.
Catlin Gabel's dedication to promoting diversity, multiculturalism, and inclusion is clearly reflected in our curriculum and in our mission. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other fascinating characteristics that make us different. Applications are welcome from anyone and everyone.
Position Title: Technology Operations Assistant Department: Technology
FTE: 1.0 (Exempt) Reports to: Director of Technology Calendar: 12 Months
OVERVIEW The Technology Operations Assistant will provide support to the Director of Technology for special and ongoing projects in addition to supporting the projects and needs of the Technology Department.
Assist Director of Technology in coordinating and supporting a wide variety of projects including but not limited to the implementation of our new Student Information System and new public facing website
Perform data entry and data management for a wide variety of projects and systems (i.e. SIS, website, inventory, help desk, device deployment, etc.)
Perform data clean up related to SIS, website and other systems
Perform data verification related to SIS, website and systems
Migrate content from old website to new website
Coordinate logistics of large and small events where a tech support presence is required (i.e. graduation, Lower School barn performances, Schauff circle events)
Assist walk-ins with first line tech support with ability to quickly problem solve and triage in a pleasant and knowledgeable manner
Manage inventory for both equipment and supplies to ensure appropriate quantities, condition, and rotation
Place/track/process orders for all new technology equipment/supplies
Image and restore loaner equipment to ensure it’s ready for new checkouts
Triage, update, and assign helpdesk tickets to technology staff
Answer helpdesk phone line
Manage agenda items and meeting coordination for Technology Operations Committee, and Tech Department
Check out equipment in and out to employees and students
Maintain technology calendar and other staff members calendars as needed
Process paperwork such as VISA reports for Director of Technology
Organize office area and storage areas. Periodically purge equipment to Recycler
SCOPE OF WORK The Technology Operations Assistant will ensure the smooth and efficient operation of the Technology Department’s day-to-day operations, special and ongoing projects. This person will be facile with project management and coordination. Curiosity, creative problem solving, and adaptability a must. The ability to communicate pleasantly and work effectively in an academic setting with teachers, students, administrators, and parents of widely varying skills and abilities is critical.
SUPERVISORY RESPONSIBILITIES This is not a supervisory position
INTERPERSONAL CONTACTS Daily interaction with the Catlin Gabel community including: faculty, staff, students and parents. Communications include face-to-face, phone, and electronic interactions.
TO APPLY, PLEASE VISIT (applicants MUST apply via the provided link to be considered): https://catlin.tedk12.com/hire/ViewJob.aspx?JobID=243
Bachelor’s degree or equivalent relevant experience
Type 50 wpm or more
Proficient in word processing, spreadsheet, and slideshow applications
Proficient in data entry
Proficient in managing project timelines and details
SPECIFIC JOB SKILLS
Detail-oriented and proficient at coordinating multiple projects and multiple logistics for events
Ability to communicate effectively and collaboratively on team projects with the other members of the Technology Department
Ability to prioritize and handle multiple tasks successfully with strong attention to detail.
Ability to work with a wide variety of people who have a wide range of skill levels and abilities.
Innovative and creative problem-solver who can adapt current systems, and explore new opportunities as technology changes
Ability to quickly identify and troubleshoot problems
Ability to explain problems in non-technical terms.
Ability to work independently, smoothly, even when under pressure with several issues needing attention.
Strong verbal and written communication skills.
Flexibility throughout projects to work as both a team member, and independently where needed
Motivated and driven to learn on the job
EDUCATION AND/OR EXPERIENCE BS/BA or equivalent relevant previous experience with project management, event/logistics coordination, and providing office support.
WORKING CONDITIONS Walking required between multiple buildings on campus. Interface with young children through adults. Time spent on phone. Working with people in person. Time spent working on computers.
About Catlin Gabel School
Catlin Gabel School is a coeducational, independent day school located on 54 acres in the West Hills neighborhood of Portland, Oregon formed in 1957 by the merger of the Catlin Hillside School, which had been founded as Miss Catlin’s School in 1911, and the Gabel Country Day School, whose roots extend to 1859 with the founding of The Portland Academy. The campus itself is a former farm with beautiful trees, fields, and plantings that has been modernized and upgraded over the years with new and renovated buildings that blend in with the natural surroundings.
We offer a broad and challenging curriculum based on a progressive philosophy with small classes designed to educate the total person, incorporating the academic along with the arts, physical education, and a strong sense of community service. The school enrolls nearly 740 students in Pre-Kindergarten through twelfth grade and has 100 faculty members committed to diversity among students, faculty and staff. Catlin Gabel is an equal opportunity employer.