Connelly School of the Holy Child, an all-girls private school, in Potomac, Maryland, has an immediate opening for a Part-time (20 hours) Technology Help Desk position. The position is primarily responsible for supporting students, faculty, and staff with their technology needs; coordinating and tracking repairs and replacements; troubleshooting login and end-user needs; support the 1-1 device program; and special projects as assigned by the Director of Instructional Technology.
Some essential functions are:
Provide effective support to student, faculty, and staff technology end-user and troubleshooting needs.
Provide support for the schools 1:1 device program by supporting students’ needs and documenting device assignments.
Perform regular scheduled maintenance on loaner devices, printers, copiers, and other technology equipment.
Coordinate inventory, tracking repairs and warrantees and returns.
Assist with teacher and student training activities, as directed.
Assist with all IT department tasks, including adding users in Active Directory, fixing logins, configuring computers, etc. Also, including configuring devices, deploying the image, setting up individual surfaces with OneDrive and Outlook.
Serve as support for the school information system (Veracross), including portal and login issues.
Support the Director of Instructional Technology in data entry and database management activities.
Support the Director of Instructional Technology in technology curriculum planning and faculty implementation needs.
Support other technology requests in the school, including in the Theater Department, the Business Office or any department, as directed.
Ability to work with middle and upper school students and preferably has experience working in an educational setting.
Proficiency with Microsoft Office365 applications and databases.
Ability to be collaborative and team oriented to support the needs of the department and school.
About Connelly School of the Holy Child
Connelly School of the Holy Child Founded in 1961 by the Society of the Holy Child Jesus as a college preparatory school for girls grade 6-12. The school is part of a network of 33 Holy Child schools in the United States, Europe and Africa, which is guided by the educational philosophy of Cornelia Connelly. Holy Child enrolls approximately 300 students every year from the Washington, DC metropolitan area as well as across the globe. Holy Child creates a personal learning experience with an 8 to 1 student to faculty ratio and offers fine arts programs as well as competitive sports teams in soccer, field hockey, volleyball, basketball, cross country lacrosse and more.
Service is part of the Holy Child curriculum and students last year completed 5,000 hours of community service.