Partnering with Carondelet’s fundraising units, administration, and leadership, this role provides customized information and analysis that help development staff build and maintain relationships with donors. The Manager of Development Services & Data is directly responsible for the comprehensive management of the donor database (Raiser’s Edge), all gifts processing and acknowledgments, direct mail coordination, and prospect research. This position reports to the Annual Fund Director and supports the fundraising activities of Carondelet High School. The Development department plans and executes a coordinated fundraising program integrating development (Annual and Capital/Major Gifts), alumnae engagement, and events. All candidates should share an entrepreneurial spirit, and be willing to initiate and lead projects to make our work more effective and improve our service to institutional stakeholders.
Summary of essential job functions
Comprehensive Management of the Donor Database
Manage the operation, maintenance, data input, data integrity and accuracy for The Raiser’s Edge constituent database management system.
Manage the creation of all donor reports. Develop additional reports and lists that are responsive to the needs of the various internal constituents, including all Development staff and the President.
Conduct comprehensive prospect research on prospective corporations, foundations, and individual donors for Annual Fund and Major Gift support.
Manage integration and ongoing imports of data between Raiser’s Edge and (Academic database) and Financial Edge.
Maintain accurate constituent records on Raiser’s Edge in a timely manner.
Serve as consultant and trainer for effective use of the donor database and compliance with campus prospect management policies and procedures; provide additional training on information tools, processes, methodologies, research methods and information sources.
Prioritize and accommodate competing requests for data and reports according to established priorities.
Gifts Processing and Acknowledgements/Stewardship
Process all gifts from individuals, corporations, foundations, and organizations received by Carondelet in a timely manner.
Manage and maintain Gifts Processing Manual and update as needed.
Generate gift acknowledgement letters, receipts, and pledge reminders.
Responsible for periodic updates and revisions to all donor acknowledgement communications.
Manage and coordinate monthly reconciliation with the Business Office.
Manage and coordinate annual audit requests with the Business Office.
Respond to requests for information from donors, volunteers, and staff in a professional and timely manner.
Perform all functions with a high degree of accuracy and confidentiality.
Assist with event activities, particularly by processing gifts, recording RSVPs, and providing staff support at events as requested.
Direct Mail Coordination
Manage coding of appeals and solicitations through Raiser’s Edge.
Proof read and copyedit as needed.
Coordinate production and mailing logistics of solicitations and stewardship mailings as directed by the Annual Fund Director and Executive Director of Development.
Must be willing to work evenings and weekends periodically.
TECHNICAL & PROFESSIONAL KNOWLEDGE AND ABILITY REQUIRED:
Extensive experience and proficiency using Blackbaud’s Raiser’s Edge software, Microsoft Windows, MS Office (Word and Excel), and MS Outlook.
Knowledge of and experience with techniques and methodologies of research using a broad range of information sources.
Experience with auction event software preferred.
Web communication and social media knowledge.
Excellent written and oral communication skills.
INTERPERSONAL SKILLS REQUIRED:
Listen attentively and provide solutions.
Time-management skills, the ability to multi-task under pressure, and have strong organizational and project management skills.
Work with minimal supervision and direction.
Work effectively with others and support organizational goals.
Provide timely response to requests for information, service, and assistance.
Strive for continuous improvement and solicit feedback to improve service.
Demonstrate a positive and productive attitude.
Minimum of a Bachelor's degree from an accredited college or university (Graduate degree preferred)
Minimum of three years direct experience or five years in a related area
Minimum of two years of experience as a system or application administrator
Demonstrated understanding of the application of complex technology to manage and deliver comprehensive registrar services
Two years of experience working with PowerSchool preferred
Demonstrated experience managing and maintaining sensitive data records
Strong interpersonal, oral, and written communication skills
Ability to collaborate and cooperate with other department and functional teams
Strong leadership skills
Attention to and passionate about details, and data management
Demonstrated ability to display diplomacy and tact when working with students, faculty, parents, staff and the community
Ability to meet deadlines
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
If interested and qualified, please send resume, cover letter and salary requirements.
About Carondelet High School
Carondelet High School is an outstanding college-preparatory high school in the East Bay area dedicated to excellence in the tradition of the Sisters of St. Joseph of Carondelet. We are committed to serving all young women who seek to grow in heart, faith, courage, scholarship and leadership through educational excellence that integrates intellectual, moral, physical, psychological, social, and spiritual development.
Carondelet High School models collaboration among students, faculty, parents, alumnae, Board, and the greater community that integrates a global perspective and a call to service.
In partnership with our brother school, De La Salle, located directly adjacent to our campus, our students share classes, activities and social events with their brothers as they continue to develop and strengthen their own sisterhood and the confidence to lead lives of purpose, in college and beyond.
For more information on Carondelet High School, please visit www.carondeleths.org.