Dwight School seeks a Technology Specialist to join a dynamic, fast paced team of experienced IT professionals positioned to install, support and maintain a variety of diverse technical offerings at Dwight School’s New York City campuses.
Responsibilities of the position
Provide multi-channel support to the Dwight School community consisting of students, parents, faculty, staff and administrators and all school managed facilities
Troubleshoots, resolves, or escalates hardware, software, network, phone, a/v, and printing problems
Provides audio/visual setup support for school events and ongoing support for classroom a/v installations
Maintains equipment checkout/inventory system, including Mac laptops, iPads, Chromebooks, peripherals, and accessories
Deploys software and operating system images in a 1:1 mixed platform computing environment managed by Jamf Pro
Offer general and personalized community training of services under management and prepare documentation to support them
Actively participate in the continuous improvement of technical services offered by the technology team.
Bachelor's Degree or higher with 3+ years experience in an academic IT setting.
Detail oriented team player with strong communication, organizational and customer service skills to serve students, faculty and staff of all ages.
Demonstrated understanding of TCP/IP networking & cross platform computer and mobile device troubleshooting.
Candidates with an Apple ACMT, Jamf Pro (CCT, CCA, CCE) MCSE or CCNA certifications are preferred but not required.
Advanced technical knowledge of Apple Computers and Mobile Devices and MacOS, iOS, Microsoft Windows Clients & Servers.
Candidates should be able to lift 50 lbs and traverse multiple stories of stairs several times a day.
Dwight School’s goal is to achieve and maintain equal employment opportunities. It is also the policy of Dwight School to maintain a work environment free from discrimination based on race, color, religious creed, national origin, gender, sexual orientation, age, disability, genetic information, veteran/military status, marital status or other status protected by federal or state law, with regards to any term or condition of employment.
About Dwight School
Dwight is dedicated to igniting the spark of genius in every child. Kindling their interests, we develop inquisitive, knowledgeable, self-aware, and ethical citizens who will build a better world.
To foster the next generation of global leaders who can thrive anywhere in the world.
Our Three Pillars
Dwight embraces the individuality of each learner, as no two students are the same. Dwight supports these student journeys through a robust academic curriculum and after-school programs. Dwight makes it a priority to focus on and develop each child’s spark of genius. Whether connecting a student with an exceptional mentor, designing tailor-made enrichment, crafting a special study abroad opportunity, or providing an innovative program or tutorial, Dwight recognizes and fosters each student’s gifts and talents.
Dwight’s community is a family of diverse individuals whose collective goal is to build a better world. The power of our learning environment is enhanced by connecting and valuing the different contributions and talents of all members. Through unlimited service, leadership, programmatic, and scholarship opportuni...ties, we inspire students to find their own unique paths to action.
Dwight’s mission, vision, and pillars extend globally across our network of schools and is supported by the International Baccalaureate ethos. Students develop a sense of themselves, as well as the world around them. Dwight opens students’ hearts and minds through challenges and opportunities, inviting students to build bridges within and between cultures.