The Harker School is a coeducational, non-sectarian, college preparatory school serving preschool through grade 12. Harker has four campuses (preschool, lower, middle and upper schools) located within minutes of each other in San Jose. For more than 100 years, Harker's mission has remained constant: to create an environment that promotes academic excellence, inspires intellectual curiosity, expects personal accountability and forever instills a genuine passion for learning. We’re tremendously proud of our century-old tradition of excellence in education, and the international recognition our students, faculty and programs have earned.
We seek to hire a highly qualified individual for a full-time position as a PC Support Specialist, level III. This is a 12-month position working 40 hours per week. Hourly pay rate range is $40-$45/hour.
The Personal Computer Support Specialist provides remote and on-site support to PC users; installation, maintenance, troubleshooting and analysis of PC and systems issues/requests, in support of The Harker School’s requirements for efficient and effective information systems management. This incumbent troubleshoots and resolves complex user application problems, provides functional and technical expertise to all business units and participates in various projects.
Knowledge of fundamental concepts, practices and procedures of technical support for end user devices. Ability to apply this knowledge consistently across at least two domains (For example: Windows OS and Mac OS or deep understanding of HP printer management and Xerox printer management).
Solves problems using well-established procedures.
Capable of discerning the need for and finding additional sources of help (forums, technical manuals, etc.)
Possesses and applies a broad knowledge of principles, practices and procedures. Acts continuously to extend and expand skills. Can complete moderately difficult assignments without supervision or direct assistance. Capable of diagnosing some novel problems. Assignments can be broad and require ingenuity to develop solutions. Capable of creating procedure documentation.
Working knowledge and experience with InTune/InTune for Education, SCCM, MDT and PaperCut.
About The Harker School
Since its founding in 1893, The Harker School, a coeducational, independent, college preparatory day school serving students in kindergarten through grade 12, as well as early learners in our preschool, has followed its mission to develop lifelong learners and well-rounded global citizens.
We are tremendously proud of our century-old tradition of excellence in education, and the international recognition our students, faculty and programs have earned. We believe the best way to prepare our students is to provide the best academic and extracurricular programs possible. Harker provides a challenging and balanced education. The Harker experience comprises the following cornerstones: students and families, teachers, curriculum and the learning environment, which includes inspiring facilities.
The Harker School is located in the Santa Clara Valley of California. We enjoy 300-plus days of sunshine per year, a perfect climate to take advantage of our beautiful mountain ranges, great for hiking, camping and biking. We’re just a short drive to Santa Cruz where one can enjoy being by the ocean and among the beautiful redwood trees. Santa Clara is home to a variety of startup companies... as well as tech giants. We are fortunate to live in a diverse community with a wide range of socioeconomic backgrounds, religious beliefs and cultural identities.