We are seeking qualified applicants for the position of Financial Aid & Enrollment Insights Manager. This position is responsible for the overall management of the financial aid process and for the analysis and reporting of financial aId and admissions data. The responsibilities of the Financial Aid & Enrollment Insights Manager at AIS includes providing superior customer service to potential and current families, managing the maintenance of accurate financial aid files and databases, analysing financial aid data to develop trend analysis and 5-year projections, hiring and overseeing the temporary CPAs who process the financial aid paperwork, and working with both full-time and temporary staff to ensure accuracy and completion of financial aid applications.
Directly Reports to: Head of Admissions, Marketing and Financial Aid
Essential Duties & Responsibilities:
The Financial Aid & Enrollment Insights Manager is responsible for the following tasks, including, but not limited to:
Developing and managing meetings and communication schedule with future and current financial aid families about financial aid matters
Building strong positive relationships with financial aid families
Ensuring the team delivers accurate and timely responses to families regarding the application process, types of aid, and awards
Oversee file audits to ensure all documents are present
Overseeing verification of all SSS files in preparation for awarding
Identifying families not meeting deadlines, coordinating / managing responses to appeals or change in financial situations.
Managing communication with current financial aid families and notifying of deadlines and changes of requirements for financial aid documents
Represent Financial Aid during Orientation, Admission Events and Fairs
Development of trend analysis of enrollment across the school taking into consideration factors driving historical data and future changes
Prepare reports, spreadsheets and analysis for Senior Leadership Team and Financial Aid Committee of the Board
Other duties assigned
Essential Knowledge & Skills
Prior professional experience working in financial aid or tax preparation
Advanced skills in Excel
Strong analytical and problem-solving skills
Ability to analyse data for predictive reporting
Warm and approachable with excellent customer service skills
The ability to really listen and empathize with families
Able to handle multiple tasks in fast paced environment
Ability to work with accuracy under tight deadlines
Solid written and verbal communication skills
Bilingual and SSS software experience a plus
Please send resume and letter of interest via email to firstname.lastname@example.org; please type the job title into your subject line (Financial Aid and Enrollment Insights Manager).
About Atlanta International School
Atlanta International School, nestled in the historic campus designed by Philip Shutze in the heart of Buckhead, is an educational blend of Atlanta's old tradition and the pioneering international strength of present-day Atlanta.
As the innovator of a global curriculum for future leaders, AIS offers a program of academic excellence to American and international students, beginning with three-year-old kindergarten and culminating in grade 12 with the prestigious International Baccalaureate Diploma.International Baccalaureate (IB) followed from three-year-old Kindergarten through grade 12 from Primary Years Programme (PYP) through Middle Years Programme (MYP) to Diploma Programme (DP). Accredited by Council of International Schools (CIS), AdvancED and Southern Association of Independent Schools (SAIS) as well as authorized by International Baccalaureate (IBO) to offer IB programs.