The Advancement Services and Database Manager oversees all aspects of gift/pledge processing and stewardship; database management/analysis and reporting; donor/prospect research and data entry; and appropriate donor recognition. They are responsible for the overall maintenance and integrity of Ravenscroft School’s donor database and reports to the Director of Donor Relations.
Primary Duties and Responsibilities:
Gift Processing & Stewardship: Manage and implement gift processing and stewardship activities including:
Develop and maintain Advancement Policy Manual and ensure compliance to all procedures.
Document and implement best practices and procedures as they relate to gift processing and donor recognition
Review and approve all gift entry and acknowledgment work that is completed by the School Receptionist.
Mail pledge reminders and assist with other thank-you cards, welcome packets, or other gift stewardship communications
Maintain annual benchmarking reports, including NAIS, INDEX, and CASE
Produce all lists for donor recognition communications including the Report on Giving and the web site.
Database Management/Analysis and Reporting: Maintain the Advancement Office database with integrity and according to industry best practices and standard compliance with non-profit regulations
Ensure that the database is accurate and accessible and its use adheres to all appropriate policies and procedures
Document procedures and provide staff training to maximize the database utility
Manage contact records and build data fields to support Advancement office activities
Maintain and update donor records
Manage online giving and event registration.
Analyze and utilize data for strategic initiatives developed to maximize philanthropic support
Review and record all deceased records as well as other critical data enrichment updates
Support prospect research through utilization of Wealth Engine and other web tools
Provide weekly report of all gifts to Director of Community Relations and AHOS - Advancement -or- provides comprehensive data reports
Produce all mailing lists for Advancement Team and major school communications
Work with the Technology Office to ensure overall data integrity, business rules, data imports, global changes, and manage data hygiene efforts
Collaborate with the Business office for the recording and reconciliation of gifts.
Fundraising and Donor Stewardship:
In coordination with the Director of Donor Relations compile and manage appropriate mailing and email lists for solicitation, events, and donor stewardship activities
In coordination with all Advancement staff, work closely to report to donors on the use of gifts, arrange meetings between donors and beneficiaries, and stewardship events, when appropriate
Assist with scheduling important solicitation contacts and visits; assist with entry of visit report information into the database, as needed
Research and prepare pre-solicitation reports and profiles containing donor specific information
Assist in the development of Advancement team presentations, spreadsheets and other documents, as needed
Provide exemplary customer services to internal and external constituencies, and consistently demonstrate commitment to a culture of philanthropy throughout the organization
Minimum Job Requirements- Knowledge, Skills and Abilities Required:
• 3 years of previous experience with Veracross or equivalent software.
• Proficient in Microsoft Office, especially Excel, and Google.
• Ability to work effectively with teams.
• Strong organizational and analytical skills. Ability to prioritize multiple tasks.
• Commitment to donor confidentiality.
About Ravenscroft School
Ravenscroft School is an independent coeducational day school offering a broad curriculum in the liberal arts with numerous advanced classes and an emphasis on best-practices teaching methods at every level. Founded in 1862, the school enrolls 1160 students in grades pre-K through twelve who demonstrate high standards of conduct as well as the capability of achieving success in a rigorous academic program.
Ravenscroft School Mission Statement: "The Ravenscroft community, guided by our legacy of excellence, nurtures individual potential and prepares students to thrive in a complex and interdependent world."