Provides reference, reader’s advisory, technology training, and other assistance to library patrons. Supports circulation and cataloging tasks, including holds, reserves, shelving. This is a part-time evening and weekend position.
Essential Duties and Responsibilities:
Assisting directly with a wide range of circulation desk operations, including: checking materials in and out, placing holds and recalls on items in various formats; locating library materials; directing patrons.
Employing strong customer service and communication skills, including: answering general reference questions; assisting students and faculty with navigating Ohrstrom Library’s web page; referring specialized requests to appropriate library staff as necessary.
Responding to informational requests requiring strong familiarity with Ohrstrom Library’s and St. Paul’s School’s policies, practices, and procedures.
Employing strong organizational and interpersonal skills and good judgment, investing special attention to the security and well-being of students; monitoring student behavior to ensure appropriate building use and compliance with rules; facilitating study conditions during specified evening hours; remaining vigilant to visitors and their appropriate interactions with students and use of the library; proactively responding to building emergencies by preparing work order requests or contacting Facilities as necessary.
Contributing fully on a pre-determined schedule to the detailed and critical opening and closing procedures for the library
This position requires some scheduled weekend and evening hours
Assists with programs
Assists with weeding and other collection projects
Assists in training and managing student proctors
Creates and assists with book displays
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor’s degree and one year of library experience, or any combination of education and experience that provides equivalent knowledge, skills, and abilities.
Outstanding organizational skills and exceptional attention to detail
Ability to manage multiple priorities, produce detailed work, and meet deadlines in a fast-paced environment
A highly collaborative working style
Excellent customer service skills and a demonstrated commitment to excellent service to a diverse group of users, both internal and external
Strong computer skills and ability to find and learn new programs independently
Ability to work collegially in small groups and a team environment
Ability to think critically, analyze problems, and develop and implement creative solutions
Excellent interpersonal, oral and written communication skills
About St. Paul's School
Founded in 1856 and affiliated with the Episcopal Church, St. Paul’s School is a co-educational college preparatory high school located in Concord, N.H. The 2,000-acre grounds are home to approximately 535 young men and women from 37 states and 18 countries. All students and the nearly 100 full-time faculty members live on the grounds. The School is accredited by the New England Association of Schools and Colleges as well as other nationally recognized agencies. In addition to its regular program for grades nine through twelve, St. Paul’s also offers the Advanced Studies Program each summer for academically talented New Hampshire high school juniors.