| Position Purpose:
The IT Specialists - Network Engineer provide high-level IT services and support for Teton Science Schools. Qualifications:
• Familiarity with Microsoft Office products and Google Apps
• Bachelor's Degree Preferred or Current Information Technology Industry certifications (MCSE, CCNP, A+, Network+, Security+,
VMware) with 5 years experience.
• Experience working with information technology and systems in an organizational setting, preferably education.
• Problem solving and project management skills and the ability to work with all levels of personnel to improve and refine technological
infrastructure
• Experience working with cloud-based applications
Working Conditions & Physical Requirements:
• Able to write / type / communicate
• May be expected to work evenings, weekends or overtime to support special programs/events
• Able to bend/stoop/reach and lift up to 50 pounds
• Primarily based at Jackson Campus of Teton Science Schools with potential meetings/interactions/work on all campuses locations Responsibilities:
50% Tech Support
• Provides first-level user support in technology use at TSS
• Maintains and prepare computers and cell phones issued to TSS employees
• Manages the organization’s computer and technology inventory
• Supports technology and audio visual equipmentat at events
• Assists with IT dept. tasks for the management of G Suite for Education 25% Network Administration
• Implement and maintain inter-VLAN routing and VLAN trunking
• Evaluate and/or recommend potential IT solutions (i.e. hardware, software, network-related) consistent with
corporate goals and objectives
• Keen attention to detail in documentation and configuration of systems
• Hands on experience with network appliances like Wi-Fi, Load Balancers, Firewall and in WAN Optimization platforms
• Provide support for critical functions on a daily basis, including (but not limited to) MPLS networkPlan, design, install,
configure, and maintain the implementation of the LAN/WAN infrastructure including hardware/software recommendations 20% Server Administration
• Perform analysis, diagnosis, and resolution of complex system problems for hardware and software solutions.
• Troubleshoot and resolve customer technical issues relating to Microsoft’s core business applications and operating
systems on servers
• Provide guidance and training to IT Staff as required.
• Configure, design, and maintain system security solutions.
• Identify recurring technical issues and propose solutions to address the root of issues 3% Planning and Research
• Conducts research to identify potential applications for new and emerging instructional technologies.
• Reviews and evaluates new developments in technology to support administrative needs 2% One TSS Responsibilities
• Collaborates with and supports all faculty, staff, students, and participants at TSS in using technology to support the mission
and goals of the organization
• Contribute to inclusive work and learning environments through continually developing cultural competency. Cultural Competence is one’s ability to interact effectively across various dimensions of diversity. It lies at the intersection of
awareness of others, self-awareness, and applying skills & knowledge to promote inclusion and equity This job description is not meant to state or imply that these are the only duties performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their manager in compliance with federal and state laws. |