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Tech Support Specialist
The Technology Support Specialist will report to the Director of Technology and work closely with all members of AIM Academy.   Responsible for: Provides on-site desktop and other technical support to faculty, staff and students with equipment needs Performs basic installations, repairs, upgrades, and maintenance on hardware, software, and computer peripherals Troubleshoots technical problems, answers customer questions and resolves issues. Occasionally refers issues/questions to appropriate personnel/manager for follow-up, but resolves most issues independently and without referral. Zoom and webinar account management troubleshooting ensuring connectivity and equipment Familiarity with Google platf


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