Details
Posted: 12-Apr-22
Location: Wynnewood, Pennsylvania
Type: Full Time
Preferred Education: 4 Year Degree
Categories:
Technology
This position is responsible for maintaining and supporting our cloud-based SIS (Blackbaud), third-party integrations in Blackbaud, and other school-wide cloud-based applications supporting the business of Perelman Jewish Day School. The school database manager will troubleshoot technical problems, end-user issues, and recommend workflow improvements for every department interfacing with our school-wide applications. This position is an end-user-facing position requiring strong interpersonal skills to collaborate extensively with leaders throughout the organization. The school database manager ensures prompt and friendly support, advice, problem-solving, and informal training aimed at improving efficient workflows.
Routine duties:
- Manage all aspects of the Blackbaud database, including third-party integrations and other data management systems.
- Manage electronic records as they relate to Enrollment Management, Health, HR, Institutional Advancement, and other departments. At times, this may require supporting end-users from other departments with data entry/validation for records that are established outside of our systems.
- Partner with school leaders to support the data/record needs of their departments.
- Provide Tier 2 help desk support, primarily for the systems integrated into the SIS or other systems managing data.
- Keep abreast of operational updates in core services and install/deploy updates, plug-ins, and patches.
Non-Routine duties:
- Partner with the Director of Technology and Innovation to assess the systems needs of the school and make recommendations for future technologies
- Investigate and install new systems as directed
- Deprecate and retire old systems as directed
- In partnership with the network manager, manage systems related to the security of our school data.
The ideal candidate will be familiar with independent school environments and will possess the following:
- A friendly, open demeanor and genuine enthusiasm for user support and training.
- Demonstrated ability and enthusiasm for learning new technologies rapidly.
- Experience maintaining or managing Blackbaud. Other cloud-based SIS experiences will be considered.
- Experience with the administration of Google Workspace.
- Experience generating reports and exports from databases.
- Solid project management skills and outstanding attention to detail.
- Demonstrated ability to perform complex work carefully and accurately.
- An ability to synthesize complex material and translate that information to end-users through relevant informal training.