Career Center

Crossroads has an opening for a Secondary Admission Associate. We seek to hire a dynamic, highly organized, people-oriented person with a Diversity, Equity, and Inclusion (DEI) orientation for a 10-month temporary assignment to fulfill these responsibilities. 

Reporting to the Interim Director of Upper School Admission & Admission Operations, the Admission Associate is an essential part of the day-to-day operations and admission programs for approximately 600 Grades 6-12 applicants. This position serves as a highly visible admission team member, interacting with volunteers, students, applicant families, and faculty and staff.. Crossroads School is a complex, relationship-based, high volume organization, which requires the Admission office to maintain a visible profile on campus and a warm, customer-centered approach. The Admission Associate works closely with the rest of the Admission & Affordability team in many aspects of the admission process. The Secondary Admission Associate is part of a team of ten admission professionals on two campuses.

Essential Job Functions

• Provides friendly and informative customer service for all visitors and applicants from inquiry to enrollment
• Represents Crossroads School’s mission, programs, curriculum and philosophy effectively to prospective families, at fairs and other events
• Responds to grades 6-12 admission questions from applicant families via phone, email, and in-person
• Provides support for admission programs such as tours, open houses, interview days, and special events on the 21st Street campus
• Is a lead interviewer for Crossroads’ innovative Small Group Interview (SGI) program and potentially manages the Student Ambassador Program
• Serves on multiple admission committees, reading and evaluating the potential match of applicants
• Supports efforts in print and online communications along with social media 

Required Experience, Education, Knowledge, Skills, and Abilities

• Bachelors required
• Experience in  admission, recruitment, or public-facing customer service with multiple stakeholder groups
• Demonstrated experience with simultaneous management of multiple constituencies and deadlines
• Excellent oral and written communication skills
• Solid orientation to database management and data tracking
• Strong cultural competency skills, orientation and affinity for Diversity, Equity, and Inclusion (DEI) efforts and track record of successfully working with families from diverse backgrounds
• A friendly, gracious, professional manner; willingness to learn; and growth mindset
• Impeccable ethics and a demonstrated commitment to confidentiality 
• Professional or volunteer experience with middle/high school age students

**COVID vaccination will be required for this position unless candidate has a legally valid exemption

One of Crossroads School’s founding commitments is to develop a socially, economically and racially diverse student body. We are equally committed to supporting a vibrant and diverse workforce. Crossroads is proud to be an Equal Employment Opportunity and Affirmative Action employer; we do not discriminate in employment on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, gender or gender identity, age or sexual orientation. People of color, women and individuals with disabilities are encouraged to apply.