Career Center

The Bryn Mawr School for Girls seeks an energetic and collaborative team member for the position of Director of Operations effective immediately. Reporting to the Assistant Head of School for Finance and Administration, the Director of Operations is an integral member of The Bryn Mawr School’s collaborative Directors Council overseeing an experienced team (both in-house and outsourced) responsible for all aspects of properly maintaining, running and improving the buildings and grounds of the School on both a short term and long term basis. 

 The Director of Operations collaborates closely with the Assistant Head of School for Finance and Administration, the Head of School and the Buildings and Grounds Committee of the Board of Trustees to manage, maintain and improve Bryn Mawr’s 26-acre, 22-building school campus.  The Director of Operations serves as the Project Manager overseeing all major construction and capital improvement projects, and is responsible for working with the Director of Security on transportation and security-related matters, executing event logistics, contributing to the overall strategic vision of the campus, and for implementing campus master plans. This role requires the ability to collaborate across all school divisions and departments to build trusting relationships and effective partnerships.  We value the perspectives and experiences of people from diverse backgrounds and consider a diverse employee community essential to offering our students an outstanding educational experience.

 PRIMARY RESPONSIBILITIES:

• Manage the regular maintenance and upkeep of all school facilities (both buildings and grounds) and school-owned properties.
• Supervise all buildings, grounds, housekeeping, (collectively “Operations”) personnel and contractors.
• Negotiate and oversee all operations contracts and manage contracted labor, including those related to capital improvement projects.
• Oversee all budgets related to physical plant including those for facilities/grounds maintenance, utilities, and capital improvements.
• Lead compliance efforts regarding local, state and federal regulations.
• Work closely with the Director of External Programs and other team members to manage logistics for campus events and rentals.
• Create and maintain facilities and grounds-related policies and procedures, and ensure appropriate compliance of both with Bryn Mawr staff and contractors.

COMPETENCIES:
To perform the job successfully, an individual should demonstrate the following competencies:

• Judgment: Has solid decision-making skills and outstanding judgment.
• Ability to learn and teach others established processes: Recognizes the importance of learning and motivates others by own enthusiasm. Is able to learn and reproduce the current processes and recommend best practices to streamline them.
• Time Management: Manages many tasks and projects simultaneously while adhering to deadlines.
• Effective Organization: Creates action plans to meet goals and objectives. Conducts periodic reviews of progress and measures against goals. Establishes broad policies for the department to ensure success.
• Verbal and Written Communication: Effectively communicates issues, assignments and plans with all relative constituents. Maintains open communication, tactfully and skillfully, both verbally and in writing across a variety of settings and audiences.
• Problem Solving: Considers a broad range of internal and external factors when solving problems. Grasps complexities and perceives relationships among different problems or issues.
• Relationship Building: The Director of Operations must exhibit excellent relationship building skills, including a positive attitude and the ability to work effectively with a wide range of constituencies and a diverse, multilingual
• Leadership: “Player-coach” who is adept at managing people and complex projects; but also willing/able to lead by example and to perform routine maintenance tasks and use basic equipment, machinery, tools, and materials as needed.

QUALIFICATIONS:

• Minimum of bachelor’s degree in a relevant discipline such as engineering or management preferred; or an equivalent combination of progressively responsible experience and training
• Minimum of five to ten years progressively responsible experience managing facilities in a school or similar campus environment
• Demonstrable record of successfully working with internal and external service providers to achieve timely, efficient, high-quality maintenance, repair, renovation, and construction work
• Strong administrative/leadership experience, ideally in managing contractors and buildings and grounds personnel
• Working knowledge of facilities systems, such as mechanical, electrical, HVAC; and knowledge of standard practices, materials, tools, and terminology of facilities trades, such as carpentry, masonry, grounds/landscaping, and housekeeping
• Technology proficiency to include use of e-mail, word processing, spreadsheets, and computerized facilities management systems; Microsoft Office Suite (Word and Excel) preferred
• Strong quantitative and analytical skills, including work developing, managing, and projecting capital and operating budgets
• Needed personal and professional traits to include:
  • Professional demeanor and presentation appropriate to the work at hand
  • Ability to visualize big picture, attend to detail, and achieve results
  • Solutions-oriented and industrious problem solver
  • Proactive, optimistic, and positive attitude
  • Good sense of humor; balanced perspective; patience
  • High degree of integrity and trustworthiness
• Ability and willingness to meet physical demands of the position