Details
Posted: 16-Dec-22
Location: Sunnyvale, California
Type: Full Time
Salary: $35.47 to $55.26 per hour
Categories:
Faith-based Institution
Other
Technology
Salary Details:
TKA offers a comprehensive benefits package that includes medical, dental, and vision insurance. Additionally, TKA has an HSA and FSA plan, Employee Assistance Program, 403(B) base with matching contributions, basic life insurance, paid time off, and paid professional development.
Required Education:
4 Year Degree
Job Title: Information Technology Specialist
Job Status: Full-Time, 12 Months
Exempt Status: Non-Exempt
Department: Information Technology
Reports to: Information Technology Director
Job Summary
The primary responsibility of the IT Specialist is being a point of contact to provide technical support for all IT related matters. The position also provides support and administration of all IT networks and systems.
Essential Job Functions
Technical Support
- Respond to help desk requests in a timely manner
- Troubleshoot reported problems
- Provides end-user technical support and desk-side assistance.
- Communicate professionally and ensure end-user satisfaction
- Maintain existing and run new Ethernet/Fiber cabling
- Monitoring hardware, software, and system performance metrics and responding to alarms in a timely manner
- Provide support to students and parents as needed
- Install, maintain and troubleshoot:
- Network infrastructure (servers, switches, access points, etc)
- Wireless infrastructure and Mobile Device Management system
- Server and client operating systems
Documentation & Training
- Create, update, and maintain IT documentation including, but not limited to, network infrastructure and IT processes
- Individualized hands-on training
- Department specific training
Qualifications
Education and Experience
- Bachelor’s degree (in a computer-related field)
- 5+ years experience as an IT Specialist preferably in a school setting
- Industry standard certifications (e.g. Cisco, Microsoft, ITIL, Google, etc.)
Specialized Knowledge
- Database systems: ability to maintain and troubleshoot the school’s Student Information System
- Scripting and programming languages
- DNS, DHCP, Active Directory
- Application support
- Client/Server operating systems (e.g. Mac, Windows, Linux)
- Network design and administration
- Google Workspace
Skills and Abilities
- Strong leadership qualities and mentoring skills
- Excellent skills in communicating both orally and in written form
- Automation and process improvement skills
- Proficient with Microsoft Office, Google Suite, Adobe Creative Cloud, etc
- Able to work both independently and in a team setting
- Committed to continuous learning and improving by acquiring industry standard certifications and keeping up with new technology
- Security conscious
Core Characteristics
- Commitment to loving and serving Jesus Christ
- Ability to work under pressure and in a fast paced environment
- Strong time management skills and the ability to manage multiple projects at a time and meet strict deadlines
- High emotional intelligence
- Positive, flexible, resourceful and solution-oriented
- Must be active in a local Christian body of believers or at least pursuing community with other Christ-followers
- Must have compatible theology on significant issues of TKA's Statement of Faith and Lifestyle Agreement
Working Conditions & Physical Requirements
- Required to use the computer throughout the day
- Work will be performed from the campus
- Will move throughout the campus during the day
- May occasionally have to lift up to 30-pounds, climb ladders and work under desks
- Work is generally performed year-round, Monday-Friday (7:00am to 3:30pm or 7:30am to 4:00pm)
- This position will occasionally require you to work nights, weekends and overnights (for trips/events). As much advance notice as possible will be provided.
Salary & Benefits
- TKA offers a comprehensive benefits package that includes medical, dental, and vision insurance. Additionally, TKA has an HSA and FSA plan, Employee Assistance Program, 403(B) base with matching contributions, basic life insurance, paid time off, and paid professional development.
- Pay Grid: IT Services II
- Pay Grid Range: $35.47 to $55.26 per hour
- This position is paid based on a preset salary grid, and the actual salary will be determined by applicable education and experience as determined by the Human Resources department. The starting pay listed reflects this position's minimum experience and education requirements. The top pay range represents the top of the pay grid for this position. It is rare for a candidate to enter this position at the top of the pay grid. Most candidates can expect to enter in the lower to middle section of the pay grid, depending on experience and education.
Please Note:
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time; therefore, this job description is subject to change.
About The King's Academy
The King’s Academy is an independent, college preparatory school for grades 6-12 serving 950 students. The school's mission statement guides everything we do: "The King’s Academy is a Christ-centered school that inspires academic excellence, servant leadership, and enduring relationships."
The King’s Academy is accredited by both the Association of Christian Schools International (ACSI) and The Western Association of Schools and Colleges (WASC). TKA was ranked by Niche as the #1 Best Christian High School in the San Francisco Bay Area, and #7 in California.
TKA is looking for the best Christian educators! Every staff member at The King’s Academy is vital to the school’s number one mission which is ministry to our students. We know that the quality of the staffs' character inevitably establishes the professional and spiritual quality of the school and has an enormously significant and life-changing influence on the development of the students' confidence and character. That is why, first and foremost, all of The King's Academy staff members are Christ followers who have a passion for teaching, mentoring, and discipling junior high and high school students.
As part of
...a comprehensive spiritual life program, staff members at TKA have the privilege of mentoring students in a variety of ways. Staff serve alongside students on annual service trips to locations in the U.S. and abroad, participate with students in yearly off-site weekend retreats, and lead small home groups and chapel discussions. The King’s Academy teaching staff includes 76 members, with a total staff of nearly 150. Approximately 90% of classes have less than 25 students, allowing for individual attention and support.
TKA welcomes diverse people at all levels of campus life to support the diversity of our student body. We have bright and dedicated faculty and staff who work in a supportive environment characterized by a desire to serve God and a commitment to mutual respect and collaboration. The King’s Academy provides a competitive salary and benefits package including excellent medical, dental, life and 403B plans. Pre-employment background screening is required for all positions.
Consider joining The King's Academy team and help us prepare students for college, life, service and eternity. For more information about TKA, please visit www.tka.org.
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