Career Center

Quad Preparatory School

Senior Manager of People, Culture, and Operations

Updated: January 2023 

Classification: Exempt 

Reports to: Chief Operating Officer

Job Overview: 

The Quad Preparatory School is looking to hire a Senior Manager of People, Culture, and Operations to work with the Chief Operating Officer to create and maintain a safe and fulfilling workplace for all the staff. The Senior Manager of People, Culture, and Operations supports leadership and oversees workflow to ensure that the School's operations, policies, talent acquisition, development, and retention initiatives align with our strategic plan.

Responsibilities & Duties

The Senior Manager of People, Culture, and Operations will: 

• Act as a trusted advisor and support to COO and other senior leadership to promote a culture of high performance and continuous improvement that values a commitment to quality, collaboration, and transparency.
• Assess our current infrastructure, operations, policies, people strategies, priorities, systems, and processes to ensure school initiatives are aligned with the needs of the organization and supports our mission and values.
• Oversee school policies and processes including biweekly payroll, employee relations, benefits, talent acquisition, DEIB, analytics and reporting, onboarding, and performance management.
• Continuously meet with, coach and mentor People and Culture and Operations teams, and oversee their work, structure, and competencies to ensure alignment with current and future organizational needs. To be an advocate for the People and Culture and Operations teams and their work throughout the organization.
• Collaborate with internal and external partners to collect, access, deliver, and leverage key people data for data driven decision making.
• Establish credibility with all employees as an effective listener and problem solver.
• Implement appropriate policies and programs for effective people management including programs for employee relations, sexual harassment, employee complaints, external education, Diversity, Equity, Inclusion & Belonging, and career development
• Ensure compliance with all federal, state, and local employment laws. 
• Act as lead liaison with TriNet, our PEO and other providers
• Stay abreast of the trends in HR practices and partner with colleagues to anticipate any impact and opportunities for the school.
• Ensure school policies are updated and communicated regularly to the staff.
• Work with leadership and task force members to drive DEIB initiatives throughout the organization.
• Regularly connect with leaders and employees throughout the year via calls, in-person, and virtual visits to learn the organization, know its people, and provide HR support to key departments, managers, and functions
• Lead the employee benefits function including year-round administration, annual renewals, leave management, onboarding and offboarding.
• Manage the annual performance and salary banding creation and review process to provide information to the Head of School and COO to guide core compensation programs. 
• Investigate HRIS platforms to leverage technology to maintain HR records and reports, improve current workflows, respond to employee and manager questions
• Plan and execute the annual recruitment calendar to ensure the best possible candidates are hired for all positions.

Work Environment: 

This job operates in a school setting. The school has two campuses approximately two blocks from each other. The Lower School campus is located on the first floor of a building and the Upper School campus is located on the fifth and sixth floors of a building with an elevator. This role requires working in various locations around the school and occasional travel to/from the campuses. 

Physical Demands: 

While performing the duties of this job, the employee is regularly required to talk and listen. This position is active and involves standing and walking. The employee must occasionally lift and/or move items under 20 pounds. During fire drills, the employee, unless physically unable, will need to use the stairs to go to ground level from the fifth or sixth floor. Typing is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position Type and Expected Hours of Work: 

This is a full-time exempt position in an educational facility which is open eight hours a day. Occasional evening or weekend hours may be required. In general, though, hours are Monday-Friday 8am-4pm.

Qualifications

• Analytical thinking
• Empathy
• Strategic focus
• Time management
• Strong demonstrated commitment to DEIB values and actions
• Track record of building and implementing effective processes using best-in-class change management approaches
• Ability to effectively communicate in writing, one-on-one and in groups to all levels of the organization
• Strong relationship builder across all levels of an organization as well as with external partners
• Strong understanding of employee relations and operations
• Demonstrated ability to spot trends and create cross-organization solutions
• Comfortable with being hands-on and also knowing when to step back and let others step in
• Recent experience with organization operations, talent acquisition, development and retention

Required Education and Experience:

• Bachelor’s degree (or equivalent combination of education and experience), Masters degree a plus 
• 10+ years of Human Resources and Operations experience including at least five (5) in leadership roles, including staff management
• Proficiency with Google Suites, Microsoft Excel, Word, PowerPoint 

Preferred Education and Experience: 

• Experience in Human Resources 
• SHRM Certifications
• Masters degree 

Want to learn more about Quad Prep? Connect with us! 

***Note that all employees are required to be fully vaccinated and boosted for COVID-19. Medical and Religious Exemptions may be provided.***

ADA/AAP/EEO Statement: The Quad Preparatory School is committed to the full inclusion of all qualified individuals. We take steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our People and Culture department at peopleandculture@quadprep.org.

The Quad Preparatory School is based on an inclusive philosophy that does not discriminate on the basis of race, color, national origin, religion, gender, age, disability, marital status, creed, sexual orientation, familial status, citizenship, veteran or military status, or any other characteristic protected by law in its hiring procedures and policies.

About Quad Preparatory School

At Quad Prep, we are on a mission—to transform the lives of neurodiverse, twice exceptional people by redefining the experience of school. Through the collective, superlative and empathic work of our teachers and clinicians, we are empowering students to leave Quad Prep fully prepared to engage with the exciting and wonderful diversity of this world. Entering our 10th year and a new phase of maturity, we are excited to welcome fellow groundbreakers to our team to help us further this inspiring and urgent mission. We are eager to challenge our status quo, to seek diverse perspectives and work together to develop better practices of neurodiverse education. The Quad Preparatory School actively seeks to forward diversity through its programs and hiring. A not-for-profit independent college preparatory school, Quad Prep’s rich and robust curriculum engages, challenges, and inspires students at all levels, K–12.

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