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Heilicher Minneapolis Jewish Day School
Minneapolis, Minnesota
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IT Support Technician
Responsibilities include: Support employee, student and at times parents use of technology in a fast-paced academic environment Respond to tech support tickets, telephone calls, email, and in person requests for technical support Troubleshoot basic networking issues Support and troubleshoot Audio/Video equipment Assist in maintaining VoIP phone system Responsible for data backup of servers Effective account management for onboarding/offboarding constituents Create/upkeep school wide computer desktop/laptop images Track Computer Hardware Assets Support networked copiers and printers and track toners/supplies Support SIS - Senior Systems Work with the IT Manage
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