Career Center

MISSION STATEMENT

Through transformative teaching and meaningful connections, we empower kind, curious learners to thrive together.

CORE VALUES 

• We Celebrate Scholarship - The foundation of Crystal is academic excellence.
• We Seek Growth Challenges - Our culture says try it.
• We Foster Kindness & Inclusion - Crystal is a caring and diverse community.
• We Strive for Balance - A holistic approach to well-being is integral to our mission.
• We Engage with Enthusiasm - With unbounded spirit, we give our best effort every day and pay it forward to our community.
• We Lead with Humility - Being grateful and open-minded, we pursue lifelong learning.

The ideal candidate will have experience working in dynamic settings serving multiple constituents. A successful candidate in this position will:

• Share a commitment to upholding Crystal’s core values and working in an inclusive school environment
• Bring strong organizational, technological, planning, and communication skills
• See and respect the big picture while attending to the details
• Manage several projects, initiatives, and administrative tasks at once
• Work collaboratively with colleagues and engage effectively with all constituents
• Be willing and able to pitch in, even without explicitly being asked
• Take advantage of opportunities for professional growth, leadership, and community building

JOB DESCRIPTION

Summary

Crystal seeks a full-time exempt (1.0 FTE, 12-month) Upper School Program Manager. The Upper School Program Manager is responsible for providing logistical and operational support to the Upper School Community (including our professional adult community, parents/guardians, and students) to ensure smooth functioning and effective deployment of resources. More specifically, the US Program Manager provides critical support, serves as a liaison, and provides strategic counsel to the Head of Upper School and the Upper School Dean of Students by anticipating their daily, weekly and long-term needs in a confidential and professional manner. The Upper School Program manager is the face of the Upper School Office, ensuring a positive, supportive and warm environment. This role holds the balance of high level operational oversight and day-to-day management of the Upper School experience.

Key Job Competencies

• Critical Thinking/Problem Solving: Analyzes and integrates trends and patterns based on diverse information and perspectives to determine the root causes of problems, identify the best course of action, and prioritize efforts. Develops new insights and formulates creative solutions, considering the impact and implications of recommendations in the context of overall vision, goals, and objectives. 
• Decision-Making: Generates and evaluates alternatives before making a decision or taking action, considering the risks associated with each option and selecting the option that has the best balance of risk and reward, encouraging input from others when it is appropriate, standing by decisions without reconsidering unless information or circumstances make it necessary to do so, and evaluating the effectiveness of decisions after they have been made.
• Project Management: Ability to lead and execute complex projects to achieve goal attainment by prioritizing activities, assigning responsibilities in accordance with capabilities, monitoring progress, and evaluating impact.
• Quality Results: Ensures high quality results on projects/tasks, meets deadlines, and attends to details. Takes responsibility for the quality of work and achieves results with little oversight.
• Personal Growth: Demonstrates commitment and curiosity to ongoing learning and development.
• Communication: Exceptional ability to articulate thoughts and express ideas effectively using oral, written, visual, and non-verbal communication skills, as well as deep listening skills to gain understanding.
• Emotional Intelligence: Demonstrates high levels of self/social awareness, self-management, empathy, and curiosity. 
• Relationship Management: Positively collaborates and builds/maintains authentic and trusting relationships. Demonstrates high levels of discretion and confidentiality.
• Collaboration: the interpersonal and intrapersonal qualities one will leverage to collectively solve a problem or make progress toward a common goal. The ability to work with others to complete a project or task or develop ideas or processes.

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Head of Upper School (HoUS) Support

• Serve as executive assistant, advisor, and thought partner to HoUS
• Assume day-to-day responsibility for projects, tasks, and events at the HoUS’s behest, including meeting preparation, note-taking, and follow-up
• Create and maintain cross-departmental relationships to enable leadership success and provide feedback to the HoUS
• Assist in managing the HoUS’s schedule, including acting as a gatekeeper to ensure the HoUS’s involvement in a project or decision-making process at the right moment

Upper School Program Support 

• Provide operational and logistical support to US programs under the US Director of Student Equity and Engagement, the US Director and Teaching and Learning, and the US Director of Academic Support
• Coordinate with Director of Operations re: special events, schedules, drills 
• Liaise with the Chief of Staff and Middle School Program Manager to ensure efficient management of tasks and projects across both campuses
• Manage US faculty and administrative staff finalist hiring processes in conjunction with Human Resources and Department Chairs
• Create and communicate special schedules and maintain the Upper School Master Calendar
• Coordinate logistics for Upper School events/schedules such as Convocation, Commencement, Back To School Night, Awards Ceremony, finals week, etc.
• Manage US communications as US Liaison to the Communications Committee
• Manage Upper School Program Assistant
• Provide logistical support for US meetings, retreats, etc.

Student Support

• Provide support for student incidents during school day
• Oversee senior parking logistics 
• Track student attendance (including check-in and check-out) in coordination with US Director of Student Equity and Engagement
• Oversee student test proctoring and mandatory study hall coordination
• Maintain a positive Upper School office environment for students, visitors, and PAC in need of assistance

Effects on End Result 

The effectiveness of this position will be measured by the following:

• Timely and quality completion of operational and logistical tasks to support HoUS and upper school program administrators
• Effective and timely scheduling and calendaring for the HoUS
• Successful meeting of deadlines
• Maintaining positive relationships within the community
• Improved efficiency and successful execution of Upper School events and programs
• High levels of trust maintained with parents/caretakers/students and colleagues

Education, Certifications, and Work-Related Experience 

• Associate’s degree or bachelor’s degree or equivalent combination of experience and education is required 
• 3+ years of experience working in an office or school setting in a similar or related capacity. 
• Operational knowledge of web-related technologies
• Operational knowledge of google applications and Gmail
• Operational knowledge of MS-Word, Excel and PowerPoint

Physical Requirements and Work Environment:

• Able to work in a dynamic environment dealing with a wide variety of challenges, deadlines, and a varied and diverse array of contacts
• Able to lift up to 20 pounds
• Able to climb stairs
• May work at a desk and computer for extended periods

Travel Required

Light travel between the Middle School and Upper School campuses, as needed.

Affirmative Action/EEO Statement

Crystal Springs Uplands School provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

 Other Professional Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties as assigned to the Essential Functions, responsibilities, and activities may change at any time with or without notice.    

The recruitment period will remain open until sufficient resumes have been received and may close at any time a sufficient pool of highly qualified candidates has been established. First consideration will be given to individuals who apply by October 15, 2023. Second consideration will be given to individuals who apply between October 16, 2023 and November 1, 2023.  

About Crystal Springs Uplands School

Crystal Springs Uplands School is a coeducational independent day school with an Upper School campus in Hillsborough, California and a Middle School campus in Belmont, California. Located on the Bay Area Peninsula and serving 566 students in grades 6-12 CSUS is an institution committed to diversity that encourages minority candidates to apply.

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