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IT Systems Support Specialist
The Systems Support Specialist's primary responsibility is assisting with the technology department's day-to-day operations. They will support the school by providing first-level technology support and troubleshooting various systems, printers, and peripherals. Primary Job Responsibilities: Manage online help-desk ticketing system; escalate and assign tickets to other members of the IT department Provide help-desk support for teachers, students, administrators, and administrative staff Deploy, troubleshoot, and maintain Apple computers and macOS software, Apple IOS devices and peripherals, and maintain Google Chromebooks Oversee the deployment and troubleshooting of audio/visual equipment, including but not limited to projecto
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