Northfield Mount Hermon (NMH) seeks a full-time Educational Systems Manager to provide systems and software design and support services to the school community.  This position extracts, manipulates, and analyzes data from the Student Information System (SIS), Learning Management System (LMS), Admissions CRM, Financial and ERP systems. The manager is responsible for staying current with systems relevant to the academic and administrative environment in order to identify solutions that optimize data resources and meet the school's needs. The position is also responsible for protecting the integrity, security, and accessibility of institutional data. Additionally, the Manager provides system-level support for operating systems and software tools including installation, configuration, maintenance, and ongoing support of these systems.

Why NMH:

• Comprehensive insurances, including medical, dental, vision, life, and disability

• A robust 10% 403(b) contribution (with a 3% employee contribution)

• Generous paid time off, including four weeks of annual paid vacation

• Tired of packing lunch? Enjoy lunch in our dining hall while on duty and save an average of $2,700/year

• Tuition remission for dependent children of high school age who meet the acceptance requirements of the school

About NMH:

Northfield Mount Hermon, an independent boarding school located in the beautiful Connecticut River Valley of Massachusetts, was founded on the principles of inclusivity and community – values that are as important today as they were at its founding in 1879.

A Day in the Life:

The Educational Systems Manager at NMH is responsible for recommending and supporting software platforms that ensure the best technological solutions are implemented to support the school’s mission. They maintain data security and referential integrity across all systems while maintaining strict confidentiality regarding all information being processed, stored, or accessed on the network.  Troubleshooting and resolving software and connectivity issues, including user access and component configuration, is a key part of the role. When guidelines are insufficient or significant changes are proposed, the manager selects among authorized procedures and seeks assistance as needed to address unanticipated problems. The Manager also writes and maintains clear, comprehensive system documentation for future reference, while also documenting known problems and resolutions for ongoing improvement. Collaboration with other technical staff is essential to establish seamless connectivity and compatibility between systems. 

Required Skills and Qualifications: 

• Knowledge of data transfer techniques, and PC network databases.

• Experience with managing enterprise databases in an academic institution.

• Minimum of five years proven success developing software using .NET technologies (Visual Basic, MS SQL Server).

• Demonstrated proficiency with API calls between SaaS platforms required.

• Ability to plan, implement, test, and troubleshoot system software. 

• Understanding of regulations and best practices related to PII and FERPA data.

• Knowledge of computer security procedures and protocols. 

• Ability to write technical instructions in the use of programs and/or program modifications. 

• A minimum of a bachelor’s degree from an accredited institution, preferably in Computer Science, Information Science, Data Science, or a Social Science.

Preferred Qualifications:

• ITIL certification.

• Experience working independently in Technolutions Slate strongly preferred.

• Previous experience with Blackbaud educational and financial platforms.

• Familiarity with SSRS, Python, or PowerBI approaches to programmatic report creation and automation.

• Broad aptitude for large dataset analysis, data visualization, and statistical modeling.

• Experience developing pipelines (ELT/ETL) for data warehousing

About Northfield Mount Hermon School

Northfield Mount Hermon is a private, coeducational, boarding school that provides an advanced educational experience that empowers students to learn as they discover and follow their passions. Here, students find their purpose as part of an inclusive, diverse community that deepens their intellect, expands their compassion, and believes in their potential to become leaders who make the world a more equitable and just place.

Connections working at Northfield Mount Hermon School