The Gifts and Database Coordinator position is responsible for the accurate and timely processing of all philanthropic gifts and ensuring donors receive appropriate acknowledgments. Additionally, the Gifts and Database Coordinator plays a key role in maintaining the integrity of the donor database by performing data entry, updates, and generating reports for the Advancement Services department.

Essential Functions

• Process all philanthropic gifts to McDonogh including pledges, matching gifts, tribute gifts, stock transactions and other contributions with consideration to timeliness, efficiency and accuracy
• Generate gift acknowledgment letters, receipts, and tax documentation for donations as required
• Partner with the Business Office to manage and coordinate general accounting of gifts, monthly reconciliation, and annual audit requests
• Proactively manage the donor database in alignment with the Advancement Services team's needs, ensuring data quality, accurate data entry, and reliable reporting
• Respond to requests for information from donors, volunteers, and staff in a professional and timely manner
• Identify opportunities for database functionality, process improvements, and best practices and maintain the corresponding documentation
• Serve as the main point of contact for donor inquiries and assist with resolving issues and questions regarding donations or records
• Assist with event activities including processing gifts, recording RSVPs, and providing staff support during events as requested
• Assist with software upgrades and support team training as necessary
• Perform all functions with a high degree of accuracy and confidentiality
• Participate in annual professional development to further professional growth.
• Listen and respond to feedback to maintain positive and productive relationships within the department and across divisions on campus
• Uphold the ethical and confidentiality guidelines of the School, the Association of Professional Researchers for Advancement (APRA), and the Council for Advancement and Support of Education (CASE)
• Perform other duties and tasks as assigned

Must have a college degree and/or 1-3 years of professional experience in database management or information management systems .

Additional Experience

• Ability to aggregate, analyze and synthesize data into user-friendly and concise format
• Excellent organizational, time management skills and problem solving skills
• Must have a high level of attention to detail
• Must have proven problem solving skills, be self motivated, and adaptable
• Strong computer and analytic skills
• Strong written and verbal communication skills

Additional Requirements

• Ability to complete multiple tasks with interruptions in an energetic environment while maintaining attention to detail and high accuracy
• Ability to organize and share ideas, conveying them in an efficient manner
• Comfortable as an active team member in a highly relational and goal-oriented environment
• Committed to strong customer service and to enhancing a culture of excellence
• Demonstrated organizational skills
• Demonstrated skills in technology – Microsoft Office, Google suite of products, Database/CRM Software (Blackbaud products preferred)
• Excellent interpersonal skills used in working with donors, staff, finance office, and school employees
• Excellent written and verbal communication skills
• High attention to detail and commitment to complete accuracy in work product
• Learns from experience; actively pursues learning and self-development
• Proven ability to maintain a high level of professionalism and confidentiality
• Self-motivated and self-directed to design and complete complex projects
• Strong computer and analytical skills
• Strong work ethic and ability to meet deadlines

Working Conditions

Evening and weekend hours may be required from time to time. Lifting and carrying of equipment is not typical, but may be required on rare occasions. Lifting up to 25 pounds. Other working conditions include climbing stairs, walking around campus, sitting, standing, and significant computer use including extensive close use of a computer monitor. This position is a 12-month position. Days of work are Monday through Friday and the core hours are 8:30 a.m. to 4:30 p.m. Work from home optional on Wednesdays and Fridays.