Under the supervision of the Chief Enrollment Manager, the Director of Admissions supervises associate and assistant directors and other professional and administrative staff. The Director of Admissions leads and manages the Office of Admissions, overseeing the day-to-day functionality of the office, including all aspects of the campus visit program, community relations, outreach and recruitment, and office operations. In partnership with the Chief Enrollment Manager, the Director of Admissions' major responsibilities include developing, designing, and implementing the Office of Admissions' culture. The Director of Admissions is responsible for implementing admissions policy, supervising application processing, and leveraging customer relationship management (CRM) strategies. The Director of Admissions will chair a selection committee and be a leadership team member. 

Essential Duties and Responsibilities:

• Contributes to the successful accomplishment of the school's enrollment objectives by developing and implementing a comprehensive student outreach and recruitment plan for students which includes, but is not limited to, the following components: development of an inquiry pool through the use of student search services, outreach (CBOs and school visits), maintaining feeder school and peer schools relations, use of the web and emerging technologies, digital marketing and communication strategies, effective use of CRM technologies (ex. Finalsite), campus visit programs, publications, and correspondence. 

• Provides leadership, management, and support for the Office of Admissions' recruitment efforts and develops a competent, productive, and effective staff by hiring and supervising, directly and through delegation, the administrative, professional, student, and clerical support personnel in the Office of Admissions. 

• Chairs and participates in campus committees regarding outreach and recruitment and coordinates effectively with academic and administrative units across campus (including deans and department heads’ meetings) to achieve enrollment goals. 

• Effectively administers the school's prospective and admitted student software systems and databases (e.g., application for admission, CRM, Finalsite, transfer equivalency) by developing a working knowledge of those systems, assessing the systems support needs of the Admissions Office, interpreting those needs, and working cooperatively with other offices on campus to ensure that the integrity of the systems and data are maintained and that the systems are utilized productively in support of admission and recruitment functions. 

• Help develop data-driven recruitment strategies by effectively utilizing data from various sources to evaluate student characteristics and trends, as well as the school's market position and competition. 

• Effectively utilizes school resources to accomplish enrollment objectives by planning, developing, and controlling the departmental budget. 

• Fosters an office environment that empowers staff to provide constituents with excellent customer service and personalization. 

• Develops and administers policies, procedures, and systems that ensure the efficient processing of admission applications and provide quality admission services for prospective students. 

• Effectively administers the school's admission and transfer of academic credit policies by supervising and providing leadership to the staff responsible for applying these policies and ensuring that decisions are rendered per these policies. 

• Overseeing communication with the Athletics and Arts Department about prospective student-athletes and artists designated as institutional priorities. 

• Represents the Office of Admissions unit in campus meetings through service on various school committees. 

• Facilitates a work environment that encourages knowledge of, respect for, and development of skills to engage with other cultures or backgrounds. 

• Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses and conferences, and attending training and/or classes as required by the Chief Enrollment Manager.

• Contributes to the overall success of Admissions and Enrollment Management by advising and assisting the Chief Enrollment Manager in all aspects relating to the recruitment and admission of students and by performing all other essential duties as assigned.

Qualifications:

• A Master's degree is required. 

• At least five years of experience in the admissions office, with at least three years at either the senior associate director or associate director level, is required. 

• A record of successful outcomes in developing and achieving enrollment goals is required.

• Experience in hiring, supervising, management decision-making, and team development is required. 

• At least 3 years of managerial experience

• Strong verbal and written communication skills are required. Evidence of working successfully with other administrators and high school personnel is required. 

• The ability to understand complex student information systems and to use those systems effectively in a management capacity is required. 

• Budget management skills, the ability to analyze and interpret statistics and data, and sensitivity to issues related to the recruitment and retention of a diverse student body are required. 

• The ability to work with various computer applications, such as an application for admission or customer relationship manager (CRM), is required. 

• The ability to foster a supportive, open, and collaborative working environment within the Office of Admissions is required. 

• The ability to develop knowledge of, respect for, and skills for engaging with people of other cultures or backgrounds is also required. 

Interested candidates, please submit a letter of interest and a resume via the ADP portal addressed to: Chief Enrollment Manager, Mbakwe Okafor.

To learn more about Concord Academy, please visit our career page: https://concordacademy.org/about/careers/ or our website: www.concordacademy.org.  We are unable to respond to phone or email inquiries.

About Concord Academy

Concord Academy is an independent, co-educational boarding and day school renowned for its world-class faculty, passionate students, and graduates who make their mark on the world. Founded in 1922, Concord Academy has long balanced high academic standards with a focus on educating the whole student through a rich curriculum that includes the arts, athletics, and cultural opportunities. Self-expression, storytelling, and careful listening are hallmarks of the Concord Academy experience. We actively seek applicants who reflect and support our mission-driven commitment to creating and maintaining a diverse and equitable school community. Successful candidates will demonstrate a strong desire to incorporate inclusive teaching practices and advance the tenets of the school's mission.

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