ABOUT NEW ROADS

In an authentically diverse community reflective of Los Angeles, New Roads prepares young people for life by developing in them a personal dedication to learning, a respect for independent thinking, an expanding curiosity about the world and its people, and a commitment to the common good.

JOB SUMMARY

Reporting to the Director of Enrollment and Financial Aid and the Director of Admissions, and working closely with the Associate Director of Admissions, the Admissions Coordinator is the initial contact for all admissions and enrollment inquiries made online, and over the phone. The position directly assists with coordinating all open houses, tours, and admissions events and is responsible for answering phones, taking and returning messages, and tracking RSVPs to admissions events. The position provides office support and customer service for the Admissions Office in all facets of the admissions process (from initial contact through acceptance and enrollment). The position is responsible for ordering supplies for the Admissions Office and all Admissions events. In addition to those responsibilities listed below, other miscellaneous duties or projects may be added at the discretion of the Director of Admissions and/or the Director of Enrollment and Financial Aid.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responding to general inquiries and requests for admissions applications
• Managing RSVPs and inquiries for all admissions events
• Scheduling meetings for the Admissions Department and interviews with prospective applicants/families
• Processing applications and supplemental documents in the admissions database
• Creating and maintaining files for applicants (electronic)
• Assisting with follow-up and reminders for all outstanding supplemental application materials
• Ordering all supplies for the Admissions Office
• Supports, plans, and is responsible for ordering all items needed for Admissions Events
• Managing emails, mail, and sending out mailings/correspondences for the Admissions Office
• In conjunction with the Associate Director of Admissions, communicates reminders regarding Admissions events
• Assisting with follow-up and reminders of enrollment contracts and deposits
• Troubleshoots online admissions application and enrollment contract issues with prospective and current parents in a timely manner
• Assisting with sending out marketing emails on behalf of the admissions team 

QUALIFICATIONS

• Demonstrated ability to proactively manage multiple deadlines
• Strong interpersonal skills with the ability to provide a welcoming first impression in-person and over the phone
• Detail-oriented, organized, and resourceful
• Excellent planning and logistical skills
• Excellent verbal and written communication skills
• Ability to communicate effectively with all community members
• Bilingual (Spanish) preferred
• Highly proficient Microsoft Office, particularly Microsoft Excel
• Blackbaud experience a plus
• Calendly experience a plus
• Ability and willingness to learn new software applications
• Bachelor’s Degree preferred
• 2-3 years of applicable experience in a school environment preferred

VALUES AND LEADERSHIP/MANAGEMENT STYLE:

• Operates with integrity and in the interest of the school
• Maintains a generosity of spirit toward colleagues, assuming best intentions
• Strives for sustainability
• Proactive, continually looking for ways to avert problems and improve systems
• Approaches challenges with problem solving, forward thinking, mindset – asks for help
• Demonstrate trustworthiness in dealing with confidential matters

About New Roads School

Connections working at New Roads School