Job Summary and Scope of Responsibility: Bernard Zell seeks a motivated program manager to take responsibility for the daily operations and oversight of the BZ auxiliary programs, currently consisting of the BZ Beyond after-school program, days off camps, Early Childhood summer camp, and rentals. Responsibilities include developing new revenue opportunities and overseeing daily staff as well as outside providers to ensure the goals of the programs are being met. This role is on a year-round schedule. When school is in session, hours are 9:30AM to 5:30PM on Monday - Thursday and 8:30AM to 4:30PM on Friday. Hours may vary on non-school days to align with programming schedules. Essential

Duties and Responsibilities:

• In collaboration with the Associate Head of School, develop and maintain a portfolio of auxiliary programs which support the school’s philosophy and goals (including financial goals) and connect to the school’s mission, vision, and brand.
• Execute and manage the daily operations of the auxiliary programs, including the arrival and dismissal procedures, transitions to and from activities, observing and providing feedback to daily staff, and connecting and coordinating programs with outside and enrichment class providers.
• Manage the purchasing process for supplies and snacks, maintaining proper inventories to support the program on an ongoing basis.
• Support the student experience by responding to emergent behavioral concerns and collaborating with both teachers and parents.
• Support internal and external providers of enrichment classes by communicating schedule changes and procedural adjustments due to changing circumstances in the school environment.
• Ensure the program activities are developmentally appropriate and align with the needs of students.
• Manage online registration systems, including participant enrollment, refund/cancellations, billing reminders, and administrative changes.
• Coordinate with the BZ Nurse to manage the oversight of any allergies or other health-related needs to ensure a safe environment.
• Coordinate and oversee operations of miscellaneous programming outside of the normal curriculum as necessary, such as day-off camps, faculty and staff childcare for conferences, etc.
• Coordinate with the Business Office to manage revenues and expenses and matters of financial aid to achieve budget targets.
• Coordinate rental opportunities in collaboration with the Operations team, ensuring contracts are fully executed and payments are collected.
• Maintain and secure equipment, materials, and supplies as appropriate.
• Research and develop additional auxiliary revenue opportunities.

Program Staffing:

• Supports daily oversight of auxiliary program staff.
• Supervise and evaluate vendors and instructors for BZ Beyond’s enrichment classes.
• Ensure appropriate staffing ratios with children of different developmental ages, including providing occasional direct services.
• Assess and evaluate programs and instructors, regularly soliciting formal and informal feedback from all constituents.

Customer Satisfaction:

• Respond promptly and effectively to student or parent questions or concerns and staff and vendor needs.
• Communicate with parents and caretakers regularly and proactively, providing top-notch customer service.
• Collaborate with Bernard Zell’s Associate Head of School on the well-being of students after school.
• Ensure a strong customer service approach to all aspects of BZ student activities, building raving fans.

Other Duties:

• Provide support to the Early Childhood division, including supervision of students during rest and lunch times as assigned.
• Other duties as assigned in support of the greater school community.

Minimum Qualifications & Skills:

Education and Experience:

• Bachelor’s Degree preferred, preferably in education or related fields.
• Experience working with children and families.
• Non-profit child-centered experience preferred.
• Program management experience preferred.
• Independent school experience is a plus.

Knowledge, Skills, and Abilities:

• Excellent interpersonal/communication skills.
• Works well on a team.
• Customer-service oriented.
• Proficiency with technology, including the ability to learn and administer information systems.
• Attention to detail and strong organizational skills, and follow-through.
• Innovative when it comes to alternative sources of revenue streams.
• Commitment to ongoing personal/professional growth.
• Sense of humor, adventure, and wonder.

Compensation: Bernard Zell offers competitive compensation, excellent benefits, and a supportive workplace culture. The salary range for this position is $55,000-$65,000.Benefits:The position is eligible for benefits. Bernard Zell has a comprehensive benefits plan that supports the success of our employees.

Benefits include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Disability insurance
• Life insurance - including spouse/dependent life insurance
• Employee Assistance Plan (EAP)
• Transportation & Parking Benefit
• Health Care, Limited Purpose, and Dependent Care Flexible Spending Accounts
• Paid Parental & Adoption leave
• Paid time off
• Tuition Remission
• Breakfast & Lunch when school is in session
• 403(b) (Retirement contribution) Plan with competitive matching structure

As a condition of employment, all applicants must successfully pass a criminal background screening.

How To Apply: Interested candidates should submit a resume and cover letter to: employment@bernardzell.org.

Equal Opportunity Employer

Bernard Zell Anshe Emet Day School has a long-standing policy of equal employment opportunity for every person regardless of age, race, color, disability, marital status, gender, sexual orientation, national origin, ancestry or citizenship. Bernard Zell recruits, hires and promotes individuals without regard to these characteristics, and all staffing decisions are based solely on the qualifications of each individual and the legitimate educational needs of our students. The school does not discriminate in working conditions, physical facilities or any other terms, conditions or privileges of employment, including transfer, compensation, training, promotion, demotion or separation based on age, race, color, disability, marital status, gender, sexual orientation, national origin, ancestry or citizenship. Bernard Zell Anshe Emet Day School seeks to provide a work environment that is free from discrimination, intimidation and harassment based on any of these or other characteristics.