Career Center

Job Description

REPORTS TO:         Director of Technology Services

SCHEDULE:            12-month position

Please upload a cover letter, resume, and three professional references

FUNCTION:

The Data Systems Support Specialist will provide leadership, guidance, and vision for all school-wide data systems at Cheshire Academy, empowering all offices to understand and use data to become more productive and efficient. This position will work closely with administrative department heads, end users and assist in all data-related projects.  The Data Systems Support Specialist is an integral member of the Technology Department to support the educational and operational needs of the school as it relates to Data Systems and Technology.  The overarching goal of the Data Systems Support Specialist is to oversee the school-wide systems.  This position also facilitates end-user training as it relates to data systems and serves as the liaison between vendors and end-users.

DUTIES AND RESPONSIBILITIES:

• Manages analyzing and implementing key changes and enhancements to the school’s database such as importing / exporting information as well as creating reports.
• Working with the Director of Technology and Information Systems suggests and maintains policies and procedures for ensuring the security and integrity of the school’s data systems.
• Guides users in establishing and maintaining peak database efficiency, performance, accuracy, and security.
• Serves as main point of contact for faculty, staff, students, and families regarding data system related questions and requests.
• Reviews database procedures to ensure the integrity of the database and the data which it contains.
• Manages the data of all Blackbaud databases.
• Manages the users and groups of Microsoft Active Directory.
• Oversees users with utilization of data within the school’s database systems.
• Oversees users with extracting data for use with other systems on campus.
• Oversees regular meetings of key data personnel on campus to monitor data entry and information flow.
• Reviews database procedures to ensure the integrity of the database and the data which it contains.

Other Responsibilities:

• Manages ordering of equipment, software, and services for the Technology Department
• Oversees Credit Card reconciliation of monthly Technology services and purchases.
• Primary contact for Help Desk requests via phone, in-person, and Zendesk Help Desk software.
• Other duties as assigned by Director of Technology and Information Systems

This position is not eligible for school provided housing.

Salary and benefits are competitive.  Candidate must be able to pass a criminal background check.  Interested applicants should apply online at:

Cheshire Academy  --> click on open positions.

Please include a cover letter, resume, and the names of three professional references.

EDUCATION AND EXPERIENCE:

• Bachelor’s Degree in a related field and 3 years of experience or the equivalent combination of education and experience.
• Experience with database management in an academic network environment.
• Knowledge of Blackbaud’s product line.
• Knowledge of Microsoft Office products, especially Microsoft Excel, Microsoft Word and Microsoft Outlook.
• Personal and professional commitment to diversity, equity, and inclusion and interest in creating an inclusive experience for all Cheshire Academy constituents.

SKILLS AND ABILITIES:

• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively.
• Enjoys challenges.
• Enjoys demonstrating abilities as well as training of users.
• Ability to adapt communication based upon recipient knowledge level.
• Understanding of Blackbaud support process.
• The ideal candidate has a strong love of learning, a desire to work in a boarding school environment, is a team player, and has the curiosity to dive in and solve any problem.

Employment Diversity Statement

Cheshire Academy is an internationally minded college-preparatory school with a diverse student body representing over 31 different countries. We are fully committed to hiring and retaining faculty and staff that reflect the diversity of our student body. Candidates should demonstrate dedication to promoting diversity, equity, inclusion, and social justice within our community. We encourage candidates from historically underrepresented groups to apply.

Nondiscrimination Policy

Cheshire Academy, as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination. Cheshire Academy is committed to a policy of equal opportunity for all persons and does not discriminate based on race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, height, weight, or veteran status in employment, educational programs and activities, and admissions.

About Cheshire Academy

Founded in 1794, Cheshire Academy is a co-educational college preparatory boarding and day school serving students in grades 9-PG. Our student body, comprised of approximately 343 students from over 20 countries and 13 states, has the opportunity to pursue the International Baccalaureate Diploma in grades 11 and 12. We challenge our students to maximize their potential by developing the confidence, character, and critical thinking skills that enable them to thrive as global citizens.

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