Scope of Role:

The Welcome Center Receptionist and Admissions Administrative Assistant serves as the first point of contact for prospective families and visitors to Cape Fear Academy and supports the Admission Department in all admission operations and activities. This is a full-time, twelvemonth position, reporting to the Director of Enrollment.

Major Responsibilities:

• Answer central phone line and direct calls to various departments
• Serve as a welcoming and responsive first point of contact for visitors to campus
• Have extensive awareness of all campus and classroom events
• Be able to direct guests to campus sites, events and amenities
• Maintain welcome center area and supplies
• Assist with security of welcome center
• Prepare admissions packets
• Correspond with online admission inquiries and follow up as needed
• Assist with scheduling tours/interviews/shadow days and sending reminders
• Follow up with feeder schools and programs about applicant checklist items
• Update Veracross admission portal as needed
• Assist with admission events as directed
• Assist with general admissions department or school-wide projects as needed
• Take inventory and order office supplies and admission-related items as directed

Qualifications:

Knowledge, Skills and Abilities:

• Exceptional interpersonal, hospitality, and customer service skills
• Strong communication skills, both verbal and written
• Superior organizational skills and attention to detail
• Ability to handle confidential information with discretion
• Ability to anticipate departmental needs, multitask, and prioritize accordingly
• Database management skills; Veracross expertise preferred
• Proficiency with Google Suite (Mail, Calendar, Docs, etc.) and uploading and downloading digital resources
• Professionalism, dependability, flexibility, reliability, problem-solving, initiative, collaboration

Education:

Bachelor’s degree highly preferred.

Experience:

Prior office administration and database management experience required; independent school experience preferred. Three or more years of communications or admissions-related experience.

Equivalency:

Directly related experience or a combination of directly related education and experience may be considered in place of the above requirements.

Physical Requirements/Working Environment:

• Must be able to sit or stand at a workstation with a computer for extended periods
• Must be able to use a copier and other essential office equipment
• Must have sufficient mobility to efficiently navigate the school campus buildings and grounds
• Must be able to clearly communicate with others
• Must be able to occasionally lift and carry objects less than 20 lbs
• Must be able to work in an environment with low to moderate noise levels

About Cape Fear Academy

Cape Fear Academy is a learning community committed to discovering and developing individual potential, preparing each student for success in college and life. Located in Wilmington, NC, Cape Fear Academy is southeastern North Carolina’s premier PK3-12 independent school. A learning community of 800+ students and 144 faculty and staff members, CFA is guided by the mission of discovering and developing individual potential. To accomplish this goal, CFA offers students an impressive array of opportunities in academics, the visual and performing arts, and athletics. Our 47-acre campus has state-of-the-art facilities that provide a rich and inspiring physical environment for students to explore and develop their passions. More important, CFA boasts a committed faculty and staff who live the school’s mission in their daily interactions with students. Teachers at Cape Fear Academy deliver high quality instruction that emphasizes critical thinking, written and oral communication, and collaboration in a technology-rich environment. CFA’s academic curriculum establishes clear, coordinated goals for each course and grade level while still allowing teachers the freedom to be creative an...d innovative in their instructional choices. Academic departments foster collaborative decisions about curriculum, materials, and departmental goals. This high level of collegiality as well as support for continuous professional development make CFA an ideal place to grow professionally. All members of the CFA community are familiar with and expected to uphold and foster the core values of respect, integrity, resilience, and accountability. These core values are the cornerstone of school-wide commitment to developing leadership skills in our students, preparing them for success in college and life.

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Connections working at Cape Fear Academy