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Director, Compliance and Quality Assurance
Riverview School
Application
Details
Posted: 13-Nov-25
Location: Hyannis, Massachusetts
Type: Full Time
Salary: $80,0aul00- $90,000.
Categories:
Business Management
Friends Forever is an innovative new program, designed to foster lifelong community, connection, and opportunity for Riverview School alumni. Building on Riverview’s legacy of empowering young people with intellectual and developmental disabilities, Friends Forever marks the start of an exciting new chapter of support and growth through meaningful social engagement, work experience, and inclusive living spaces.
We have an immediate opportunity for an experienced Quality Assurance & Compliance leader to build, implement, and oversee the quality systems that ensure our program meets DDS, MassHealth, CARF, and internal standards.
This is a hands-on position in a start-up environment—ideal for someone who enjoys designing systems, auditing documentation, analyzing data, and supporting staff training while also working at a strategic level. Over time, this position may evolve as the program grows, but will remain focused on building efficient, compliance-driven systems that enable staff to focus on excellent service delivery.
What you’ll do:
-Develop and implement QA/CQI systems aligned with DDS 115 CMR 9.00, MassHealth Day Hab/CBDS, CARF, and program policies
-Create usable tools for monitoring service delivery, documentation, incident reporting, and staff training compliance
-Conduct internal audits; prepare for licensure, certification, and accreditation/survey reviews
-Track and analyze quality data and trends; prepare quarterly/annual quality reports
-Lead or assist with internal investigations and required reporting
-Train staff on compliance expectations and documentation practices
-Partner with leadership to support a culture of continuous improvement
What we’re looking for:
-Bachelor’s required; Master’s in a relevant field (e.g., Human Services Administration, Quality Management, Public Administration, or Special Education) preferred.
-5–7+ years in QA, compliance, or program management in human services/IDD (ideally MA DDS/MassHealth)
-Experience with CARF, DDS licensure, MassHealth certification preferred
Riverview School is an independent coeducational boarding school, providing a caring community for adolescents and young adults with complex language, learning and cognitive disabilities. The School is committed to developing student competence and confidence in academic, social and independent living skills.
• 180 students ages 12–20 in the middle and secondary program, and ages 19–22 in the post-secondary program (GROW) with a 5-week summer program option.
• IQ within 70 – 100 range.
• No significant behavioral or emotional problems.
• Gentle, friendly, naïve.
• Accepts adolescents and young adults with complex language, learning and cognitive disabilities.
• Current enrollment includes students from 29 states and 7 international countries.
• Thematic, integrated, language-based curriculum, taught by licensed faculty.
• Located on Route 6A on scenic Cape Cod on a rural, 16-acre seaside setting, 75 miles from Boston, MA and Providence, RI.
• Extensive direct instruction in English Language Arts and Math.
• Support provided by speech/language pathologists and reading specialists.
• Typical teenage activities and a “no-cut” athletic program.
• Boarding school that foster...s independence and self-determination through the development of student competence in social and independent living skills.
• Real-life opportunities in the community to generalize skills.
• Health care services provided by full-time registered nurses.
• Safe, supportive, structured "family school."