United States - Nationwide
Posted: 09-Nov-25
Location: United States - Nationwide
Type: Full Time
Categories:
Preferred Education:
Additional Information:
Our Hybrid MicroSchool in Palm Beach County, Florida is seeking a Student Recruitment and Admissions Coordinator.
The Student Recruitment & Admissions Coordinator is responsible for executing student recruitment strategies to meet enrollment goals and support the school’s long-term growth. This position serves as the primary point of contact for prospective families and plays a key role in promoting the school’s academic programs, values, and community. The Student Recruitment & Admissions Coordinator will coordinate outreach efforts, respond to inquiries, guide families through the application process, and maintain accurate enrollment data. This role also involves maintaining clear and consistent documentation of outreach and engagement efforts to help ensure enrollment data remains accurate and aligned with audit expectations. This position reports to the Director of Admissions and Partnerships or designee.
RESPONSIBILITIES/DUTIES
This job description is intended to accurately reflect the duties, responsibilities, and requirements of the position. It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with this classification. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Recruitment and Outreach
- In collaboration with the Student Recruitment & Admissions Management Department, develop and execute recruitment plans targeting prospective families across grade levels.
- Represent the school at external events including school fairs, community events, and educational conferences.
- Conduct regular outreach to feeder schools, educational consultants, and community partners.
- Host and support virtual sessions, and one-on-one family meetings.
- Support the development of partnerships with organizations to strengthen awareness and access to the school’s programs.
- Coordinate and schedule campus tours, open houses, and information sessions for prospective students and families.
Admissions Coordination
- Serve as the primary liaison for prospective families, providing support throughout the inquiry and application process.
- Maintain timely and effective communication with applicants via email, phone, and virtual meetings.
- Provide clear explanations of school offerings, admissions requirements, and tuition.
- Track applicant status, follow up on incomplete applications, and support families through decision and enrollment steps.
- Review and verify application materials for completeness and compliance with admissions requirements.
Customer Service
- Serve as a welcoming, responsive, and knowledgeable point of contact for all prospective families, guiding them with care and clarity through the admissions process.
- Support intake of incoming calls across school brands and provide a warm, informed hand-off to the appropriate team member or department.
- Build trust and rapport through timely, personalized communication—whether by phone, email, text, or in person— ensuring families feel heard, supported, and valued.
- Resolve concerns or questions efficiently, collaborating with internal teams when necessary to provide accurate and comprehensive responses.
- Foster a high-touch experience for every family that reflects the school’s commitment to kindness, inclusivity, and excellence.
- Demonstrate cultural sensitivity and active listening when working with families from diverse backgrounds and experiences.
- Anticipate family needs throughout the admissions journey and proactively provide relevant information or assistance.
- Support re-enrollment process for current families
Marketing and Communications
- Collaborate with the marketing team to align messaging with branding and outreach campaigns.
Data Management and Reporting
- Utilize CRM tools to manage prospective student data and track engagement.
- Maintain accurate records of outreach efforts, inquiries, applications, and enrollment trends.
- Generate weekly, monthly, and quarterly reports for the Student Recruitment & Admissions Management Department on enrollment progress and conversion rates.
- Monitor and report on admissions trends, applicant demographics, and conversion rates to inform recruitment strategies.
School Community Engagement
Support cross-departmental collaboration with faculty, family liaisons, and administrative teams to ensure a positive applicant experience
KNOWLEDGE, SKILLS, ABILITIES
- Knowledge of admissions and enrollment best practices, preferably in a private or independent school setting.
- Understanding of student recruitment strategies, community engagement, and outreach planning.
- Familiarity with local and national school landscape and competition.
- Excellent interpersonal, customer service, and relationship-building skills.
- Strong verbal and written communication skills, including public speaking and group presentations.
- Skilled in using CRM systems to manage application workflows, track engagement, and document outreach efforts in a clear and auditable manner.
- Ability to work independently while managing multiple responsibilities and deadlines.
- Ability to maintain confidentiality and discretion when working with student and family information.
- Ability to problem-solve and think critically in a dynamic, people-centered environment.
- Ability to work flexible hours, including evenings and weekends as needed for recruitment events.
- Ability to travel for multiple days to attend conferences in support of the school brands’ recruitment efforts. • Ability to maintain detailed, accurate records to support data-driven decisions.
MINIMUM QUALIFICATIONS
- Bachelor’s degree preferred; equivalent experience in student recruitment, admissions, education, or customer service may be considered.
- Minimum of 3 years of relevant experience, preferably in a school or educational setting.
- Availability for occasional evening/weekend work and multiday travel is required to support enrollment events and conferences.
- Experience with CRM platforms and lead management tools.
- Demonstrated ability to provide exceptional customer service in a professional environment, with a focus on resolving issues efficiently and effectively.
- Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and virtual communication platforms (Zoom, Teams).