La Scuola International seeks an Office & Campus Manager to oversee the daily administrative, logistical and operational functions of its Silicon Valley campus. Serving as the campus’s primary point of contact, the Manager builds strong relationships with students, families, employees, visitors, vendors and community partners and directs inquiries to the appropriate team members.

Working under the direction of the Assistant Head of School and COO, the Manager supports the effective implementation of the school’s daily program and ensures compliance with applicable California laws, Title 22 licensing requirements, fire codes and school safety procedures.

The ideal candidate is collaborative, proactive, flexible and solutions-oriented, with excellent communication, organization and judgment. The role requires discretion in maintaining confidential records and the ability to manage competing priorities in a dynamic school environment.

Duties will be generally in the area of managing the school administrative office and front desk, including organizing student drop-off, pick-up, and breaks when needed, overseeing the basic scheduling and substitute teachers, functional and facilities needs of the school campus, managing the returning student re-enrollment forms, assisting in meeting any other duties as may be assigned. 

Role & Responsibilities include but are not limited to

General Campus and Office Administration

• Oversees, coordinates and performs the day-to-day administrative and operational functions necessary for the smooth operation of the Silicon Valley campus.
• Manages the campus office and front desk, including answering phones and the door, receiving and distributing mail and deliveries, and maintaining a neat and welcoming environment.
• Serves as the primary campus point of contact and directs questions to the appropriate department or individual.
• Maintains an organized, clean and appropriately stocked office and common areas ensuring inventory is complete and all equipment is functioning.
• Manages student enrollment forms, information systems and platforms, attendance and related records.
• Provides administrative and operational support. 
• Is the primary point of contact for student drop off and pick up and may step into the classroom to support colleagues as needed.
• Identifies and recommends process improvements to increase operational efficiency.
• Performs other related duties and provides administrative support to faculty and staff as assigned.
• Supports summer and holiday camps and facility rentals if applicable.

Communications

• Works with team to prepare event, logistical and operational communications for Silicon Valley campus families.
• Prepares materials for staff meetings, committee meetings and other school activities.
• Coordinates appointments and supports campus calendar management.
• Communicates and escalates operational, student or community concerns to the appropriate school leader in a timely manner.

Substitutes, Scheduling and Coverage

• Coordinates the daily duty and coverage schedules for campus faculty and staff.
• Maintains and updates relevant campus calendars and schedules.
• Coordinates coverage for employee absences by working with faculty, substitutes and substitute staffing agencies.
• Steps in to provide classroom, student or campus coverage when necessary and permitted.
• Assists with student arrival, dismissal, breaks and other supervision needs.

Licensing and Compliance

• Maintains required Title 22 licensing files and documentation and helps ensure ongoing compliance with applicable licensing requirements.
• Supports compliance with California laws, fire-code requirements and school health, safety and security procedures.
• Maintains a current Site Supervisor Permit and other required professional credentials.
• Communicates with school leadership regarding potential licensing or compliance concerns and supports corrective action as needed.
• Cooperates with licensing representatives, government regulators and other authorized agencies during inspections and compliance reviews.

Event Management

• Collaborates with the Marketing, Communications and Events team and campus leadership to coordinate school events, meetings and community activities.
• Manages event logistics, including scheduling, campus communications, materials, refreshments or catering, room setup and cleanup.
• Coordinates staff participation and oversees parent volunteers supporting campus events.
• Helps ensure that events are appropriately staffed and conducted in accordance with campus safety and facility-use requirements.

Forms, Records and Database Maintenance

• Enters, maintains and updates information in school databases, electronic records and physical files.
• Maintains student records, family rosters, attendance documentation and campus office files in collaboration with appropriate school leaders.
• Runs reports and prepares information as requested.
• Maintains confidential, privileged and sensitive records in accordance with school policy and applicable legal requirements.
• Assists with student transcripts and other school records when assigned.

Enrollment and Family Support

• Supports enrollment and re-enrollment processes in collaboration with the Admissions and Enrollment team.
• Assists families with the completion and submission of required forms and documentation.
• Helps orient new students and families to the campus, its procedures and available resources.
• Responds to routine family questions and connects families with the appropriate department or school leader when additional support is needed.

Student Support and Supervision

• Provides students and employees with routine administrative assistance, information and required forms.
• Assists with field-trip scheduling, documentation and logistical preparation.
• Supervises students sent to the office for health, behavioral or disciplinary reasons in accordance with school procedures.
• Provides classroom or student supervision when needed and when consistent with licensing, staffing and qualification requirements.
• Communicates student concerns to the appropriate school leader and supports established disciplinary and student-support protocols.

Student Health and Safety

• Administers basic first aid to students and employees within the scope of current training and school protocols.
• Dispenses medication in accordance with written authorization, prescription instructions and school procedures.
• Contacts parents or guardians regarding an ill or injured student and documents the incident as required.
• Coordinates campus emergency drills and maintains related records.
• Helps ensure that campus safety, security and emergency-response systems are functioning properly.
• Supports implementation of communicable-disease protocols and other applicable public-health requirements.
• Communicates health and safety concerns promptly to the appropriate school leader.

Facilities and Campus Operations

• Monitors the campus’s daily facilities needs in close collaboration with the Director of Facilities and on-site facilities staff.
• Reports facility concerns and coordinates the scheduling of maintenance, repairs and equipment service.
• Helps ensure that the campus is clean, organized, safe and well maintained and meets the school’s expectations for students, employees and families.
• Coordinates the use of shared spaces with partner schools, community organizations and other authorized users.
• Helps ensure that safety and security equipment and systems are operational and promptly reports concerns.
• Supports Summer Camp operations and facility rentals as needed.
• Assists with planning and coordinating campus improvements and ensures that agreed-upon timelines and operational needs are communicated and monitored.

Meal Program

• Supports the daily administration of the on-site meal program.
• Maintains current student allergy and dietary-restriction information and communicates accurate headcounts and updates to the food-service provider.
• Serves as a campus liaison with the food-service provider regarding operational needs, feedback and service improvements.
• Communicates relevant meal-program information to families and employees in coordination with school leadership.