POSITION SUMMARY
The Database Administrator is responsible for maintaining and supporting Temple Emanu-El’s organization-wide applications and databases, including internal systems, third-party platforms, and the student information system. This role ensures smooth system operations, effective integrations, and reliable data management across the organization, while providing responsive, knowledgeable, and user-friendly support to staff and Temple members.

KEY RESPONSIBILITIES
• Serve as the Primary Technical Resource: Support and maintain Temple’s databases and key applications, including Raiser’s Edge NXT, Financial Edge NXT, & FACTS SIS, and Cvent.
• Troubleshoot and Resolve Issues: Work with key staff members who are solving daily technical issues, helping users, and keeping things running smoothly.
• Manage Data Processing: Import, export, and migrate data for large scale projects, ensuring the data is secure, organized, and accessible.
• Automate and Analyze: Lead process automation and data management while directing teams to use dashboards and reporting within systems.
• Train and Support Users: Teach users how to use the systems, recommend training for users, provide standard operating procedures, answer questions, and provide friendly support.

• Maintain Current Systems: Monitor and implement updates for Blackbaud, FACTS, Google, Microsoft Products, and other core platforms.
• Security and Compliance: Ensure appropriate user access, permissions, and data security across all systems.
• Collaboration/Cross-Departmental Work: Collaborate with Finance, Development, Membership, Education, and the IT Director to align systems with departmental needs.
• Vendor/Contract Oversight: Interact with software/platform vendors.
• Other responsibilities as assigned.

WORK ENVIRONMENT
• Warm, friendly, and supportive office environment on Temple’s campus.
• Occasional evening or weekend support may be required for major events.
• This position does not have supervisory responsibilities.

REQUIRED QUALIFICATIONS
• Raiser’s Edge NXT: Advanced proficiency including configuration, security roles, data imports/exports, global changes, reporting structures such as memberships, campaigns, funds and appeals, and integrations across both web and database views.
• Financial Edge NXT: Understanding of fund accounting workflows, reporting, queries, and troubleshooting to support the Finance and Development teams.
• Database Management: Experience with Blackbaud products and other nonprofit/school databases with a willingness to continually learn emerging cloud-based tools.
• Project Management: Highly organized, detail-oriented, organized, and able to manage multiple priorities while empowering staff to perform their own everyday data needs.
• Interpersonal Skills: Patient, approachable, service-oriented communicator who enjoys teaching and supporting others.
• Bachelor’s Degree and at least five years of experience in a school or nonprofit setting.

NICE TO HAVE
• Experience with Power Automate for workflow automation and system integrations.
• Experience with Power BI for dashboards, data visualization, and reporting.
• Experience with Google Workspace administration and learning management systems such as FACTS or Google Classroom.