McDonogh School seeks an experienced and detail-oriented Director of Housekeeping to lead and oversee all campus housekeeping operations. The ideal candidate will bring demonstrated leadership experience, a commitment to maintaining high standards of cleanliness and hygiene, and the ability to effectively manage, train, and motivate a diverse team.

This position offers the opportunity to ensure that McDonogh's facilities reflect the School's commitment to providing a safe, welcoming, and well-maintained learning environment for students, faculty, and staff.

The Director of Housekeeping will work collaboratively with administration, maintenance, and grounds teams to address operational concerns, oversee supply inventory and equipment management, and respond to the evolving needs of the School during regular operations, events, closures, and emergencies.

Compensation for this position will generally be offered in the range of $75,000 - $85,000. Individual offers will be specific, and based on education, experience, and benchmarking parameters.

Essential Functions

• Supervisory Leadership & Team Management
• Direct short, daily standing meetings with shift supervisors and attend bi-weekly meetings to discuss operations, priorities, and staff performance
• Oversee supervisors managing staff on their shifts to ensure all housekeeping personnel remain on task and maintain productivity standards
• Hire, train, schedule, evaluate, and supervise all housekeeping shift leaders and employees
• Conduct training and coordinate employees for specialized cleaning tasks and procedures
• Prepare for and hold one-on-one meetings and issue written documentation with personnel as needed, in collaboration with shift supervisors
• Foster an inclusive and motivating work environment that values the contributions of team members, including those for whom English is not their primary language
• Operations, Inventory & Equipment Management
• Order housekeeping supplies and maintain accurate, up-to-date inventory records
• Monitor and control costs for equipment and supplies to ensure efficient budget management
• With the shift team leaders, delegate all FMX (Facility Management System) requests, handle related correspondence, and track completion
• Stay informed about new chemical products, equipment, and technological advances in housekeeping practices
• Arrange for equipment maintenance, repairs, and inspections as required by safety and operational standards
• Utilize Paycom and other management systems to track scheduling, staffing, and related administrative tasks
• Facility Cleanliness, Safety & Compliance
• Ensure all areas of campus maintain the highest standards of cleanliness and hygiene in accordance with School requirements
• Conduct routine facility inspections to verify cleanliness standards, order, and overall maintenance
• Prepare, clean during events, and perform post-event cleanup of all event spaces to ensure they meet School standards
• Organize and coordinate staff scheduling to maintain campus cleanliness during school vacations, campus closures, holidays, and special events
• Ensure housekeeping staff demonstrate proper safety knowledge and comply with all applicable tools, protocols, and regulations
• Implement corrective action procedures to address any safety issues, non-compliance, or performance concerns
• Report any facility issues or damages requiring attention through the FMX system and follow up to ensure timely resolution
• Emergency Response & Special Circumstances
• Manage emergency cleaning needs and coordinate rapid response to unexpected facility issues
• Demonstrate willingness and ability to respond to emergency situations outside of regular working hours as needed
• Organize special cleaning operations and deploy staff flexibly to address urgent School needs
• Communication & Reporting
• Communicate effectively with administration, maintenance, and grounds teams to address operational concerns and coordinate interdepartmental efforts
• Maintain regular communication with the Chief Operations Officer regarding operational updates, concerns, and staffing issues
• Update all employees with new policies, procedures, and administrative information as directed by School administration or the Chief Operations Officer
• Provide clear written and verbal communication to staff regarding expectations, procedures, and performance

High School Diploma or equivalent certification required. Bachelor's degree or relevant professional certification preferred.

Additional Experience

• Background in independent school settings preferred
• Demonstrated expertise in housekeeping procedures, cleaning techniques, safety regulations, and equipment and machinery operations
• Experience managing special event setup, coordination, and cleanup
• Experience managing staff schedules, organizing work assignments, and ensuring accountability
• Experience with inventory management and cost control
• Familiarity with OSHA regulations, chemical safety protocols, and industry-standard cleaning practices
• Minimum five years of experience in housekeeping management or as a housekeeping supervisor required
• Proficiency with facility management systems, work scheduling software, and basic computer/technology skills
• Proven ability to efficiently lead, train, and motivate diverse teams in a fast-paced environment

Additional Requirements

• Ability to build trust, provide supportive leadership, and create an inclusive workplace
• Ability to communicate effectively both verbally and in writing with diverse staff and administration
• All McDonogh employees should uphold the School's mission and philosophy, and demonstrate the School's core character values
• Bilingual skills (English/Spanish) or demonstrated aptitude for communicating effectively with non-English speakers
• Commitment to creating an inclusive and equitable work environment
• Cultural competency and ability to work successfully with and within a culturally diverse staff and community
• Excellent organizational and project management skills
• Flexibility and adaptability in meeting diverse and evolving School needs
• Must be able to comply with background checks, including fingerprints, as required by the agency and / or state regulations
• Must possess a valid driver's license to operate campus vehicles as needed to perform duties and respond to operational situations
• Strong attention to detail with a commitment to maintaining cleanliness and hygiene standards
• Strong problem-solving skills and collaborative approach to addressing operational challenges
• Strong work ethic and commitment to School excellence
• Willingness to respond to emergency situations outside regular working hours as needed

Working Conditions

Ability to move around campus throughout the day, including climbing stairs and navigating various building locations. Evening and occasional weekend hours may be required for special events, facility closures, and emergency situations. Extended standing and walking throughout campus during inspections and operational oversight. Physical demands include lifting and carrying equipment and supplies up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Regular exposure to cleaning chemicals and equipment. Sitting during meetings and administrative work.